IT Support Technician I
About The Position
The IT Support Technician I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Adherence to robust safety practices and compliance with all applicable health and safety regulations are responsibilities of all employees. With close supervision by management and/or project leads: Provides department or unit, primarily basic hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc. Troubleshoots primarily hardware, some software, or some system problems. Performs technical duties necessary for department or unit business operations. Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.
Requirements
- Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.
- Must pass a drug and alcohol test after a conditional offer of employment has been extended, but before employment can be confirmed.
Responsibilities
- Provides department or unit, primarily basic hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc.
- Troubleshoots primarily hardware, some software, or some system problems.
- Performs technical duties necessary for department or unit business operations.
- Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.
- Adherence to robust safety practices and compliance with all applicable health and safety regulations.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
