IT Support Technician I Per Diem

Atlantic Health System•Newton, NJ

1d•Onsite

About The Position

The IT Support Technician 1 Per Diem position is responsible for end user support of computer workstations and associated peripherals. This may include diagnosis and troubleshooting of all organizational software, hardware and mobile devices. Position may be assigned to any Atlantic Health facility, and hours may be modified at the discretion of Information Technology Management as necessary to provide 24/7 customer support. Hours will typically be 37.5hrs + per week.

Requirements

End user support of computer workstations and associated peripherals
Diagnosis and troubleshooting of all organizational software, hardware and mobile devices
Ability to lift 40 pounds consistently

Responsibilities

Uphold our commitment to customer service excellence, acting as an ambassador of the department in a professional manner
Works under indirect supervision, may escalate as required
Inventory management via approved software and technology
Respond to requests for technical assistance, providing first level technical support and timely resolution or escalation
Respond to all email, phone calls and service assignments in a timely manner
Other duties as assigned
Ability to lift 40 pounds consistently

Benefits

Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members)
Life & AD&D Insurance.
Short-Term and Long-Term Disability (with options to supplement)
403(b) Retirement Plan: Employer match, additional non-elective contribution
PTO & Paid Sick Leave
Tuition Assistance, Advancement & Academic Advising
Parental, Adoption, Surrogacy Leave
Backup and On-Site Childcare
Well-Being Rewards
Employee Assistance Program (EAP)
Fertility Benefits, Healthy Pregnancy Program
Flexible Spending & Commuter Accounts
Pet, Home & Auto, Identity Theft and Legal Insurance