IT Support Specialist
TFL INC•Omaha, NE
•Hybrid
About The Position
As an IT Support Specialist you are responsible for supporting company technology systems, troubleshooting hardware and software issues, and assisting employees with day-to-day technical support. This role works closely with leadership, store teams, and vendors to ensure technology systems remain operational and efficient.
Requirements
- Previous IT support or technical experience preferred
- Basic understanding of networking, hardware, and software troubleshooting
- Strong communication and customer service skills
- Ability to multitask and prioritize in a fast-paced environment
- Strong problem-solving and organizational skills
Nice To Haves
- Experience with Microsoft Office, Google Workspace, and POS systems is a plus
Responsibilities
- Provide technical support for store and corporate team members
- Troubleshoot hardware, software, internet, and network issues
- Assist with setup and maintenance of computers, printers, POS systems, and mobile devices
- Support company email systems, passwords, and user access management
- Coordinate with third-party vendors and service providers
- Assist with system updates, software installations, and equipment maintenance
- Monitor and help maintain company security and data protection practices
- Support onboarding and setup for new employees and locations
- Document technical issues and resolutions
- Travel to store locations as needed for support and installations
Benefits
- Competitive Pay
- Daily Pay
- Flexible Scheduling
- Holiday Bonuses
- Complimentary Coffee & Fountain Drinks
- Employee exclusive rewards
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Personalized Career Growth
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
