Information Technology Support Specialist
About The Position
Enterprise Electronics Corporation is seeking an experienced IT Support Specialist with a background in Computer and Information Science for its Enterprise, Alabama manufacturing facility. The IT Support Specialist will provide comprehensive technical support, troubleshoot software and hardware issues, and assist in maintaining our IT infrastructure. The position requires strong communication skills, problem-solving abilities, and a customer-focused approach to ensure seamless technology operations across the organization. The role also offers an opportunity to work with a diverse range of systems, including Windows, Linux, and network environments, supporting end-users and maintaining critical IT services.
Requirements
- Associate Degree in Computer and Information Science
- 3 years of Computer and Information Science support experience
- Strong understanding of computer networking concepts including TCP/IP, IPv4, IPv6, DHCP, LAN/WAN, and VPN management
- Proficiency in operating systems such as Microsoft Windows (including Windows Server) and Linux
- Familiarity with virtualization technologies such as Hyper-V, Proxmox, and VMWare
- Knowledge of network segmentation, including firewalls, LANs, and endpoint protection platforms
Nice To Haves
- Certifications: CompTIA A+
- CompTIA Security+
- CompTIA Linux+
- Network+
Responsibilities
- Provide comprehensive technical support.
- Troubleshoot software and hardware issues.
- Assist in maintaining the IT infrastructure.
- Support end-users and maintain critical IT services.
- Work with a diverse range of systems, including Windows, Linux, and network environments.
Benefits
- Medical, dental, vision and life insurance
- 401k match
- Vacation, sick leave, and holiday
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
