IT Support Specialist

Key Training Center • Lecanto, FL

3d

About The Position

The Part-Time IT Support Specialist is responsible for assisting with the maintenance, support, and improvement of the organization's technology systems. This position provides technical support to employees, assists with hardware, software, and network troubleshooting, supports IT-related projects, and helps maintain secure and efficient technology operations.

Requirements

• Proven experience in IT support, systems administration, or a related technology role preferred.
• Strong Knowledge of computer systems, software applications, and basic networking concepts.
• Ability to troubleshoot technical concerns and communicate solutions effectively.
• Ability to work independently, maintain confidentiality, and collaborate with employees and vendors.
• High school diploma or equivalent (GED) required.
• Must demonstrate professional communication, confidentiality, reliability, problem-solving skills, and the ability to interact effectively with employees, vendors, and stakeholders.

Nice To Haves

• Additional education, certifications, or experience in information technology are preferred.
• Microsoft Certifications.
• Experience of database management.
• Familiarity with cybersecurity practices and tools.

Responsibilities

• Assist in the development and maintenance of IT systems and software applications
• Provide employee support for computer hardware, software, account access, and network-related concerns.
• Identify, troubleshoot, document, and assist in resolving technology issues in a timely manner.
• Coordinate with approved IT vendors regarding projects, updates, repairs, and system improvements.
• Support efforts to maintain the confidentiality, security, and integrity of technology systems and organizational information.
• Update and maintain IT records, procedures, documentation, and inventory as assigned.
• Remain informed regarding relevant technology practices, updates, and security awareness while staying current with emerging technologies and industry best practices.
• Prioritize work on multiple projects and respond appropriately to support requests.
• Any other duties assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED