IT Support Specialist

Union Agener • Augusta, GA

5d • Onsite

About The Position

This position is responsible for the support and improvement of the data and communications infrastructure at the Augusta Technology Center and Distribution Center.

Requirements

• Bachelor’s Degree in Computer Science, Mathematics, Business Administration or related field
• Minimum of 5 years of experience in computers with direct support of network gear, server hardware and software
• Familiarity with TCP/IP, SNMP, Backup systems, etc.
• Microsoft Windows Server administration and setup experience
• Cable plant design and knowledge of standards
• Ability to develop effective partnerships with internal customers
• Excellent interpersonal skills
• Must be highly organized and focused on providing solutions to business needs

Nice To Haves

• Familiarity with Exchange, IIS, SNMP, SAN and other server platforms

Responsibilities

• Manage, monitor, and support the Augusta Technology Center network infrastructure
• Administer local servers and support server software and hardware
• Manage IT cabling including CAT5, fiber optics, telephone systems
• Coordinate with corporate support teams to resolve Wide Area Network (WAN) and IP telephony issues
• Coordinate with the Process Control Group to resolve network issues
• Coordinate with corporate support teams on software standards for servers and workstations
• Work with outside vendors to manage IT infrastructure projects
• Provide support for local printer infrastructure

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level