IT Support Specialist

Baltimore Country Club•Lutherville-Timonium, MD

4h•Hybrid

About The Position

Baltimore Country Club is looking to hire a full-time IT Support Specialist to assist our IT Department. This position offers a competitive wage based on skills and experience. We also provide a full benefits package including medical, dental, vision, STD/LTD, and a 401k plan with a generous matching contribution, as well as free staff meals, an employee discount program, free golf on Mondays, and gym membership reimbursements! Are you an IT Support Specialist looking to start a new adventure? If so, apply today! ABOUT BALTIMORE COUNTRY CLUB Baltimore Country Club was founded in 1898 and it was a success from the start, with 600 members enjoying its 150-acre facility less than five miles from downtown Baltimore. Just one year after opening, the Club gained immediate recognition in the golf world by hosting the fifth United States Open Championship. Today the Club is nearly 3,400 members strong with two campuses. It is widely recognized as one of the top 50 country clubs in the nation and top 100 in the world. We are all about the simple truth and doing what is right not what is easy. A DAY IN THE LIFE AS AN IT SUPPORT SPECIALIST As an IT Support Specialist, you will have the opportunity to interact with every department at the club. Tasks include setting up new hires with desktop computers and printers, providing access to shared files and printers, and configuring email accounts. Other responsibilities include preparing for meetings and presentations where projectors and audiovisual equipment are needed, assisting with conference calls, and performing general maintenance and repairs to technology equipment. This position will also be responsible for setting up and supporting audiovisual equipment for club events, including TVs, projection systems, screens, and related AV technology. The ideal candidate will have a positive, customer-service-oriented attitude, strong organizational skills, and the ability to manage multiple projects and priorities simultaneously in a fast-paced environment. This position will work at both the Roland Park Clubhouse and our Five Farms Clubhouse in Lutherville.

Requirements

One year of hands on experience with network and deploying equipment
Understanding of basic computer/network concepts and terms
Experience in Microsoft Office applications including but not limited to MS Word, Excel, Power Point, and Outlook
Network + Certification or equivalent experience/knowledge
A+ Certified or equivalent experience/knowledge
Basic understanding of LAN/WAN technology
Experience troubleshooting PCs, scanners, printers and portable handheld terminals
2 year associates degree or equivalent technical study
1-3 years of experience working in a production environment
Excellent written and verbal communication skills
Comfortable communicating in person and via phone/radio with peers, managers, and vendors
Stand/walk for 10-12 hours at a time
Must be able to lift 40 lbs
Willingness to work flexible shifts and schedule including weekends and holidays
Must be highly self-motivated and member-centric
Ability to work independently and take initiatives
Ability to prioritize work based on department and production objectives

Nice To Haves

Excellent customer service skills and a love for hospitality
Good communication skills and the ability to memorize information easily
Can read and follow directions well
Quick on your feet and able to work in a fast-paced environment

Responsibilities

Setting up new hires with desktop computers and printers
Providing access to shared files and printers
Configuring email accounts
Preparing for meetings and presentations where projectors and audiovisual equipment are needed
Assisting with conference calls
Performing general maintenance and repairs to technology equipment
Setting up and supporting audiovisual equipment for club events, including TVs, projection systems, screens, and related AV technology
Inventory management
Audio/Video Basic Event Setup
Configure computer systems for new or re-images
Performs other related duties as required