IT Support Specialist

Radformation•Remote New York, NY

1d•$100,000 - $115,000•Hybrid

About The Position

In this role, you will play a key part in maintaining Radformation’s internal infrastructure and cybersecurity posture as we continue to grow. You will help establish and maintain IT controls, support internal teams with hardware and software needs, and ensure smooth onboarding for new hires across the organization. You will work closely with senior technical staff to implement scalable, secure IT systems that support both day-to-day operations and long-term business growth.

Requirements

5+ years of experience as an IT Support Specialist or similar role
LDAP, Active Directory, or Google Admin user administration experience
Networking configuration, administration, and management
VPN administration experience
Scripting skills with PowerShell, Linux bash, or Windows BAT
Windows and Linux systems administration
Server patching and hardware maintenance experience
Equipment tracking and asset management

Nice To Haves

Experience supporting teams in Radiation Oncology or healthcare settings
Familiarity with Ubiquiti networking equipment
Experience with WireGuard VPN
Experience with Synology NAS
CompTIA Security+, CySA+, or CASP+ certification
Familiarity with NIST Cybersecurity Framework
ISC2 or ISACA (CISA) knowledge or certification

Responsibilities

Work with senior technical staff to define and implement IT controls, software, and processes that meet cybersecurity requirements
Take technical ownership of internal networks and VPNs, including network topology, domains, firewalls, and infrastructure maintenance
Create and enforce policy documents around passwords, device management, and regulatory requirements
Patch and maintain employee computers and Radformation servers
Manage accounts, groups, and SSO integrations across platforms
Own system backup processes and perform restores as needed
Define, set up, and maintain server infrastructure and Network Attached Storage (NAS) devices
Partner with leadership on infrastructure projects that help scale the business
Order equipment and maintain inventory tracking
Create and manage user accounts across internal tools
Support onboarding by setting up new employee hardware and systems
Maintain remote testing/development boxes
Troubleshoot internal IT issues for team members
Travel onsite as needed to support office and server operations

Benefits

Multiple high-quality medical plan options with substantial employer contributions
Health coverage starting on day one
Short-term and long-term disability and supplementary life insurance
401(k) with employer match vested immediately
Annual reimbursement for professional memberships
Conference attendance and continued learning opportunities
Self-managed PTO and 10 paid holidays
Monthly internet stipend
Company-issued laptop and one-time home office setup stipend
Fully remote work environment with yearly retreats