IT Support Specialist (Top Secret Clearance required)
About The Position
Do you enjoy learning about new technologies and how they can be used to provide cutting edge services to the Air Force and DOD customers? If so, then look to join the Stellar Innovations and Solutions team! The selected applicant will become part of an existing team, in an environment that will challenge you, force you to continuously innovate, and work on solutions that make a difference. There is a future for you here to support highly visible and strategic programs at SIS! If you love technology and want a career making a difference supporting meaningful Air Force and DOD programs, then Stellar Innovations is the company for you! Stellar Innovations & Solutions Inc. is seeking an IT Support Specialist to join our government project supporting onsite at Defense Logistics Agency (DLA) in Columbus, OH.
Requirements
- Six (6) years of progressive experience in the field of Information Processing
- Three (3) of which are specialized in Information Processing and involve a range of hardware/software solutions
- Two (2) of which are concentrated, hands on experience in installing
- MUST possess a current/active Top Secret Security Clearance
- MUST possess one of the following Computing Environment certifications: MCITP SA, MCITP EA, MCSA: WS2016, MCSE: WS2016, MCSA: WS2016, MCSM:DS, M2012 NET, MCM: Windows Server 2016: Directory, MCA: MS Windows Server Directory, CCAA, GCWN M
- US Citizenship is mandatory.
Responsibilities
- diagnosing and resolving problems in response to customer reported incidents
- planning and analysis of work processes
- researching and reporting trends and patterns of problems
- developing training materials and performing computing/information system training sessions
- developing and maintaining problem tracking databases
- installing, troubleshooting, and maintaining hardware and software
- performing backup and recovery operations
- consulting with users to identify needs and requirements
- conducting feasibility studies and trade-off analyses
- ensuring the rigorous application of information security/Cybersecurity policies, principles, and practices
- May be required to support DLA’s eProcurement system(s).
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
