IT Support Specialist
S J Smith Co Inc•Davenport, IA
•Onsite
About The Position
The IT Support Specialist provides technical support for multi-site locations. This role ensures reliable system performance, timely issue resolution, and effective user support to maintain operational continuity across the organization. This person will work in collaboration with the managed service provider to ensure systems and related procedures adhere to company values and provide top-tier customer service.
Requirements
- Associate’s degree in computer science or related field, or equivalent education and experience.
- Two or more years of IT support experience
- Proficiency with Microsoft Office products
- Strong communication skills
- Valid driver’s license with good driving record
Responsibilities
- Provides technical support for multi-site locations.
- Ensures reliable system performance.
- Ensures timely issue resolution.
- Provides effective user support to maintain operational continuity across the organization.
- Works in collaboration with the managed service provider to ensure systems and related procedures adhere to company values and provide top-tier customer service.
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off
- Ongoing training and professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
