IT Support Specialist Level II

Newport Healthcare • Oakley, UT

8d • Onsite

About The Position

The Level II Information Technology Specialist coordinates between the company and external vendors and contractors on IT infrastructure and development. The role performs IT operations and maintenance, resolves IT concerns, and advises personnel on technical matters. The position requires five days per week, Monday through Friday, in-office for onsite support. The role may involve traveling to different locations throughout the day.

Requirements

• Three to five years of experience with desktop support, customer service, network support, and telephony support.

Nice To Haves

• Bachelor’s degree in Information Technology is strongly preferred.

Responsibilities

• Work with the service provider to maintain the network, IT equipment, and network additions at various locations.
• Distribute phones and laptops to employees and provide the employee IT onboarding process.
• Install new hardware and software and troubleshoot hardware or software problems.
• Coordinate IT needs for remote employees, vendors, and contractors.
• Take ownership of projects, timelines, and deliverables with little supervision.
• Maintain inventory updates and guidelines.
• Travel to different locations throughout the day.
• Train and mentor less experienced staff, as needed.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed