IT Support Specialist - Senior

Huntington National Bank • Columbus, OH

3d • Onsite

About The Position

Provide direct process and technical support for members of the Huntington executive leadership team. The team member must quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software, and telecommunication issues. They must be able to perform technical tasks with minimal supervision and in limited time. They identify scenarios where outside support is required quickly and act as liaison to ensure resolution is prioritized appropriately and is completed fully.

Requirements

• Bachelor’s Degree
• Min 3 yrs of experience in direct contact customer technical support
• Technical proficiency
• Strong communication skills
• Project and personal organizational skills
• Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

• Provide direct process and technical support for members of the Huntington executive leadership team.
• Quickly and effectively diagnose and resolve issues related to PCs, mobile devices, printers, videoconferencing, business application software, and telecommunication issues.
• Perform technical tasks with minimal supervision and in limited time.
• Identify scenarios where outside support is required quickly and act as liaison to ensure resolution is prioritized appropriately and is completed fully.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior