0000009707.IT SUPPORT SPECIALIST SENIOR.INFO TECH - OPERATIONS

Dallas CountyDallas, TX
$5,764 - $7,204

About The Position

Ensures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades and configuration enhancements.

Responsibilities

  • Ensures proper computer operations for end users to accomplish business tasks.
  • Resolves escalated end user help requests within established procedures.
  • Provides support through coordinating computer moves, add-ons, changes, software upgrades and configuration enhancements.
  • May supervise and/or lead activities of IT Support Specialist I/II.
  • Leads helpdesk and desktop teams on medium and high priority projects.
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