IT Support Specialist II (Atwater)

Golden Valley Health Centers • Atwater, CA

1d • $27 - $28 • Onsite

About The Position

Provide technical support to end users, aid in the administration of the GVHC computing environment and assist with the general operations of the IT Department. This position will work at our Administrative site.

Requirements

• Knowledge of Windows Operating System, TCP/IP, Internet, Microsoft Office, and Networking required.
• Speak respectfully and professionally and in terms that both novice and experienced computer users can understand.
• Work on multiple tasks with minimal supervision.
• Travel to multiple sites.
• Excellent oral, interpersonal, and written communication skills.
• Develop knowledge base articles.
• High School diploma or GED required.
• Two (2) years of experience supporting computer software and hardware required.
• Advanced knowledge of commonly supported computer software and hardware required.
• Advanced knowledge of IT Service Management processes required.
• A valid CA driver’s license and insurance is required.

Nice To Haves

• Associate Degree or certifications with information technology focus preferred, one (1) year of IT experience may be substituted for relevant education or technical certification.

Responsibilities

• Install and maintain hardware.
• Install and maintain software.
• Troubleshoot hardware/software problems.
• Provide tier 1 and tier 2 support to end-users.
• Assist with the general operations of the IT department.
• Other duties and tasks as assigned.

Benefits

• Medical: (0 Deductible / $2,000 Individual; $4,000 Family Out-of-Pocket Max), excellent PPO coverages
• Dental
• Vision
• 403(b) with match
• FSA plans
• gym discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED