IT Support Partner II- Noblesville, ID

TEKsystemsNoblesville, IN
$22 - $30Onsite

About The Position

The IT Service Operations IT Support Partner will provide escalated level IT partnership for internal employees, implementing, maintaining, and enhancing IT infrastructure. This includes providing technical support, ensuring world-class customer satisfaction, adherence to company policies, and enforcing company standards. Through utilizing IT best practices and our ServiceNow platform, this position focuses on technology support and deployment of computers, tablets, mobile devices, printers, applications, and handheld scanners. This includes asset management for hardware devices. This role will also participate in IT-related projects and deployments as needed.

Requirements

  • Support
  • Troubleshooting
  • Customer service
  • Active directory
  • Desktop support
  • Go getter attitude
  • Organized
  • Ability to take initiative
  • Ability to lead the site from the IT Org perspective

Nice To Haves

  • CompTIA A+ or Network+

Responsibilities

  • Provide escalated level IT partnership for internal employees.
  • Implement, maintain, and enhance IT infrastructure.
  • Provide technical support.
  • Ensure world-class customer satisfaction.
  • Adhere to company policies and enforce company standards.
  • Focus on technology support and deployment of computers, tablets, mobile devices, printers, applications, and handheld scanners.
  • Perform asset management for hardware devices.
  • Participate in IT-related projects and deployments as needed.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital insurance
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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