Summer IT Support Intern - Korean Bilingual

United Merchant Services • Hackensack, NJ

8h • $17 - $20 • Onsite

About The Position

We're looking for a motivated and tech-savvy IT Support Intern to join our team this summer. You'll work alongside experienced IT staff at our Hackensack headquarters, gaining hands-on experience in help desk operations, equipment deployment, and end-user support in a fast-paced technology company environment.

Requirements

• Currently pursuing a degree in IT, Computer Science, or related field
• Basic knowledge of Windows OS and common desktop software
• Strong troubleshooting and problem-solving skills
• Proficient in Korean is must
• Ability to lift and move equipment up to 30 lbs

Nice To Haves

• Familiarity with help desk ticketing systems
• CompTIA A+ or equivalent coursework
• Prior IT volunteer or part-time experience

Responsibilities

• Assist with incoming help desk calls and manage the ticketing queue, ensuring timely and accurate logging of support requests.
• Support the deployment of new hardware including workstations, laptops, and peripherals across the organization.
• Install software, patches, and rollups on end-user workstations to maintain system security and performance.
• Troubleshoot and resolve issues with printers, scanners, and copiers, escalating complex problems as needed.
• Assist in gathering and maintaining accurate equipment inventory records across all departments.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed