Summer IT Intern
About The Position
McGrew Management Company is seeking a motivated and tech-savvy Summer IT Intern to support the Information Technology department at our Corporate Office in Hanover, PA. This internship provides hands-on experience in technical support, workstation setup, troubleshooting, network maintenance, and IT operations across all McGrew Management affiliates — McGrew Equipment Company, Crownstone Equipment, and Iron Road Logistics. The ideal candidate is eager to learn, dependable, detail-oriented, and able to work collaboratively while assisting with a variety of technology-related tasks and projects in a fast-paced business environment. Company Description McGrew Management Company provides shared services, strategic leadership, and operational support to a family of growing businesses in the heavy equipment and logistics industries, including McGrew Equipment Company, Crownstone Equipment, and Iron Road Logistics. Our team is built on integrity, teamwork, and old-fashioned business values. We believe in treating employees like family, investing in professional growth, and recognizing contributions at every level. Role Description The IT Intern supports the organization’s technology department by assisting with hardware and software troubleshooting, workstation setup and configuration, user account management, and day-to-day technical support activities. This role provides students or recent graduates with hands-on experience in IT operations, network maintenance, helpdesk support, and technical documentation within a professional business environment.
Requirements
- Currently pursuing or recently completed a degree in Information Technology, Computer Science, Cybersecurity, or a related field
- Basic understanding of computer systems, hardware, software, and networking concepts
- Familiarity with Microsoft Windows and Microsoft Office applications
- Strong troubleshooting and problem-solving skills
- Good communication and customer service abilities
- Ability to work independently and collaboratively in a team environment
- Strong organizational skills and attention to detail
- Eagerness to learn new technologies and processes
Nice To Haves
- Previous technical support or customer service experience
- Familiarity with Microsoft 365, Active Directory, or ticketing systems
- Basic knowledge of cybersecurity best practices
Responsibilities
- Provide basic technical support for hardware, software, printers, and network-related issues
- Assist with setup, imaging, configuration, and deployment of computers and other devices
- Support user account setup, password resets, and access management
- Help maintain IT inventory and equipment records
- Troubleshoot and resolve routine helpdesk tickets under supervision
- Assist with software installations, updates, and system maintenance
- Participate in IT projects, upgrades, and technology initiatives
- Create and update technical documentation and user guides
- Follow company cybersecurity and data protection procedures
- Perform additional duties as assigned by the IT team
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What This Job Offers
Career Level
Intern
Education Level
Associate degree
