Student Intern/Co-Op - IT Support

Milton CAT • Milford, MA

6d • Onsite

About The Position

Milton CAT is looking for a part-time IT Support Intern/Co-Op. Our company is growing at a rapid pace - if you are interested in starting your IT career with a technology-focused company, this is the place for you! Do you enjoy working with technology and people to solve problems? We are seeking an enthusiastic candidate striving to succeed in a career that develops new skills while performing a variety of tasks that include analysis, problem-solving, and critical thinking. As an IT Support Technician, you will be part of a dynamic team that provides IT support to our employee’s company wide.

Requirements

• Enrolled in a Computer System/Information Technology program
• Basic computer and hardware knowledge
• Strong communication and customer service skills
• Organized, detail-oriented, and dependable
• Willing to learn and follow processes
• Youth Employment Permit required if under 18
• Must be able to lift 25-30 lbs. unassisted.

Responsibilities

• Set up, configure, and deploy laptops, mobile devices, and peripherals
• Process offboarding equipment (collect, wipe, and redeploy devices)
• Answer and log inbound IT requests via phone and email
• Provide basic technical support and troubleshoot user issues
• Assist with monitors, docking stations, conference room tech, and peripherals
• Support IT inventory tracking and equipment ordering
• Perform data entry and administrative tasks to support the IT team

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed