IT Support Engineer - Columbia, TN

ABCorp NA Inc.•Columbia, TN

20h•$65,000 - $75,000•Onsite

About The Position

We are seeking a hands-on IT Support Engineer to maintain infrastructure and support our internal users. You’ll be working with servers, network switches, firewalls, and physical cabling, while also providing day-to-day support for desktops, laptops, printers, and scanners.

Requirements

2+ years in IT support, system administration.
Experience with Windows Server, Active Directory, and Windows 10/11.
Familiarity with printers, scanners, laptops, and desktop hardware.
Ability to support firewall and security operations.
Excellent communication and problem-solving skills.

Nice To Haves

CompTIA Network+, CCNA, or Microsoft certifications.
Experience with virtualization (VMware/Hyper-V) and Office 365.
MacOS support experience.

Responsibilities

Run, terminate, test, and label network cables (Cat5e/Cat6, patch panels, keystone jacks, cable management).
Maintain and troubleshoot network switches, VLANs, and wireless access points.
Support firewall operations: troubleshoot connectivity, verify existing rules, and escalate complex issues.
Administer Windows Servers, Active Directory, DNS, DHCP, backups, and patching.
Monitor system and network health to help prevent downtime.
Provide Tier 1/Tier 2 support for desktops, laptops, printers, scanners, and peripherals.
Image, deploy, repair, and maintain Windows/Mac workstations.
Support onboarding/offboarding, including workstation setup and account provisioning as directed.
Maintain IT inventory and hardware lifecycle.
Support existing security controls and access control systems (e.g., endpoint protection, badge systems) by troubleshooting, escalating, and assisting with audits.
Follow company security policies and help users comply.