Co-Op, IT Support Professional Summer 2027
About The Position
Saab, Inc. is seeking a motivated IT Support Co-Op to assist with day-to-day technology operations and help improve user productivity across the organization. This position is ideal for a current student pursuing a degree in Information Technology, Computer Science, or a related field who is eager to gain hands-on experience in a professional environment. The successful candidate will support local operations while also contributing to enterprise-wide IT initiatives for employees and contractors. This assignment is for the Summer 2027 term (May through early August, full-time).
Requirements
- Currently enrolled in an Associate or Bachelor's degree program in Information Technology, Computer Science, or a related field.
- General understanding of Windows-based systems and basic troubleshooting.
- Familiarity with Microsoft 365 applications.
- Strong written and verbal communication skills.
- Basic knowledge of networking fundamentals (TCP/IP, routing, and VPN).
- Strong organizational skills and the ability to manage multiple tasks.
- Commitment to excellent customer service and follow-up.
- Must be a U.S. citizen, Permanent Resident (green card holder), or protected individual as defined by 8 U.S.C. 1324b(a)(3).
- Candidates will be required to pass a pre-employment drug screen.
Nice To Haves
- Exposure to Active Directory concepts.
Responsibilities
- Provide daily technical support for workplace information and communications systems, including Microsoft 365 applications (Teams, Outlook, SharePoint, OneDrive, and Office Suite).
- Assist with installing, configuring, and troubleshooting laptops, desktops, and workstations, including basic network and system issues.
- Help maintain data integrity and file system security, including managing permissions and access in Microsoft 365 under guidance.
- Communicate technical information clearly to both technical and non-technical users.
- Support research and provide recommendations for hardware and software solutions aligned with organizational needs.
- Assist with ongoing IT infrastructure and technology projects as assigned.
- Help deliver basic training and guidance to users on common applications and tools.
Benefits
- Sign-on bonus to offset housing expenses for Co-Op students residing outside the typical office commuting distance.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
Associate degree
