IT Support Administrator

Quindar • Arvada, CO

3d • $70,000 - $95,000 • Hybrid

About The Position

Quindar is seeking an IT Support Administrator to support day-to-day IT operations across corporate and secure operational environments. This role provides technical support for end users, supports endpoint and identity/account administration, and helps maintain internal IT systems and services. The ideal candidate has experience supporting enterprise IT environments, strong troubleshooting skills, and a customer-focused mindset. This position is well-suited for someone with 2–3 years of experience who is looking to grow in an aerospace, defense, or secure mission-operations environment.

Requirements

• 2–3 years of experience supporting enterprise or corporate IT environments
• Experience providing desktop/end-user support in macOS and Windows environments
• Basic familiarity with Linux operating systems
• Understanding of networking fundamentals, including TCP/IP, VPNs, DNS, DHCP, and wireless networking
• Familiarity with identity and access management concepts (e.g., MFA, SSO, least privilege)
• Strong troubleshooting, organizational, and communication skills
• Ability to manage competing priorities in a fast-paced environment
• Ability to work onsite in support of operational requirements
• Must be authorized to work in the United States; position may require the ability to obtain and maintain a U.S. security clearance

Nice To Haves

• Experience with endpoint management platforms such as Jamf, Intune, or Kandji
• Familiarity with enterprise collaboration and productivity platforms including Google Workspace, Okta, Slack, Atlassian, or Microsoft 365
• Experience supporting regulated or compliance-driven environments
• Prior experience supporting defense, aerospace, or government customers
• Active U.S. Security Clearance or ability to obtain and maintain one
• Strong customer-service mindset with a focus on responsiveness and reliability
• Willingness to learn secure infrastructure and mission operations support processes to grow in the organization
• Strong attention to detail and documentation practices
• Collaborative approach to supporting engineering and operational teams

Responsibilities

• Provide Tier 1/Tier 2 technical support for employees primarily in macOS environments, with the flexibility to expand support to Linux and Windows systems as needed
• Troubleshoot and resolve hardware, software, networking, and user access issues; escalate appropriately and follow issues through to closure
• Support onboarding and offboarding activities, including account provisioning, device setup, and access management
• Maintain endpoint management solutions (enrollment, policies, patching, and compliance posture)
• Assist with administration of identity and access management systems, including MFA, SSO, and role-based access controls (RBAC)
• Support office IT infrastructure, including VPN connectivity, Wi-Fi, printers, and conferencing systems
• Document work performed, update internal knowledge base articles, and maintain accurate asset inventory records

Benefits

• Unlimited PTO
• Follow most US federal government holidays
• Quarterly health & wellness benefits
• Comprehensive health insurance for you and your family with 100% coverage for employees
• 4% 401(k) matching
• 4-day company offsite annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed