IT Support Admin - Aggie Hospitality
About The Position
We are looking for a driven and tech-oriented IT Intern to support the configuration, upkeep, and troubleshooting of Point-of-Sale (POS) systems at Concession Stands during events held at Texas A&M University. This opportunity is well-suited for students majoring in Information Technology, Computer Science, or related disciplines who are eager to gain practical experience in a dynamic, fast-paced, and customer-focused setting. At Levy Restaurants, we believe in building skills and doing what is necessary to deliver outstanding experiences for both our team members and our guests. As part of our dynamic environment, responsibilities may evolve, and additional tasks may be assigned as needed without prior notice.
Requirements
- Excellent interpersonal, written, and verbal communication skills
- Basic understanding of computer hardware, networking, and operating systems including but not limited to : back office, PC, printers, tablets, networking, hardware inventory, hardware installation, time clocks, etc.
- Familiarity with Square, Mashgin, Micros, or any other point- of-sale system
- Display effective problem-solving skills
- Ability to work flexible hours, including evenings and weekends during events. Ability to work ALL Texas A&M Football games is required
- Ability to work in an outdoor environment for an extended period
- Ability to lift to 50 pounds
Responsibilities
- Support the setup, configuration, and testing of POS hardware and software at concession locations.
- Serve as the initial point of contact for technical support to concession staff during events.
- Organize and maintain the conditions of the pos and cabling within concession stands.
- Actively monitor POS operations and address hardware or software issues promptly.
- Conduct routine maintenance, software updates, and troubleshoot connections for POS terminals, printers, and network systems.
- Assist with tracking, organizing, and documenting all POS equipment inventory.
- Collaborate with the IT team to escalate and help resolve advanced technical problems.
- Aid in training staff on basic POS usage and troubleshooting techniques.
Benefits
- Instapay (early access to your wages) and high interest savings both through the EVEN app
- Associate Shopping Program
- Health and Wellness Program
- Discount Marketplace
- Employee Assistance Program
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What This Job Offers
Job Type
Part-time
Career Level
Intern
Education Level
No Education Listed
