IT Supplier Management Analyst

Raymond James•Saint Petersburg, FL

23h•Hybrid

About The Position

This role assists IT Supplier Risk Management in research, organization, compilation, analysis, tracking and reporting of the Raymond James IT Suppliers. This position will also be responsible for monitoring, reporting and conducting analysis on the IT contingent workforce. This position follows our hybrid workstyle policy: Expected to be in a Raymond James office location a minimum of 10-12 days a month. Please note: This role is not eligible for Work Visa sponsorship, either currently or in the future.

Requirements

Data analytical experience in an IT, operations, or service management environment to identify risk and improvement opportunities
Advanced Excel proficiency including Pivot Tables and VLookUp
Manage large data sets with accuracy and great attention to detail
Knowledge of Smartsheet, ServiceNow, Excel, and Tableau
Execute against IT Supplier Management programs ensuring regulatory artifacts are completed on time with a high degree of quality and autonomy
Execute against IT Supplier Management Office strategy and related programs to ensure they meet Technology and Business needs, using a pragmatic and integrated approaches
Recommend process improvements for departmental and team enhancements as well as procedures to improve internal controls
Ensure Supplier Risk Management and Procurement requirements are met, supplier related risks are identified with corresponding actions plans created, and cost optimization is achieved in the contingent worker programs
Support the management of IT suppliers by tracking performance metrics, SLAs, and reporting on service delivery outcomes
High School (HS) (Required)
General Experience - 13 months to 3 years

Responsibilities

Preform Data Analysis within IT and service management environments
Develop and maintain accurate reporting and dashboards using Excel, ServiceNow, Smartsheet, and Tableau to support supplier management and leadership decision making
Own day-to-day execution of IT Supplier Management activities, ensuring alignment with governance, risk, and compliance standards while meeting required timelines and quality expectations
Partner with Technology, Business, Procurement, Risk, and other stakeholders to support supplier oversight, performance reviews, and issue resolution
Support end-to-end supplier lifecycle activities including onboarding, ongoing monitoring, performance tracking, and remediation efforts
Maintain accurate documentation, reporting, and management artifacts to support audits, regulatory reviews, and internal governance needs
Track and communicate supplier performance, enabling informed decision-making and continuous service improvement
Identify opportunities to streamline processes, strengthen controls, and improve operational efficiency across IT Supplier Management programs
Maintain high levels of accuracy, attention to detail, and autonomy when managing data, supplier documentation, and reporting deliverables