IT Supervisor

State of Louisiana • Baton Rouge, LA

1d • Onsite

About The Position

At the Louisiana State Police, our mission is to deliver exceptional communications and IT services that keep our state connected, secure, and ready for the future. We are proud to serve the people of Louisiana by providing reliable telecommunications and data solutions, supporting both critical and routine communication needs with innovation, expertise, and a commitment to excellence. We’re looking for an IT Supervisor to bring professionalism and energy to our Mobile Communications Services team. Our dedicated group is focused on the creation, design, and development of faster, more efficient telecommunications and data systems. The IT Supervisor will oversee operations, guide technical teams, and drive innovation to ensure seamless communication support for our agency and its partners. If you’re a strategic leader with a passion for technology and a drive to deliver exceptional service, this is your opportunity to make a meaningful impact.

Requirements

• Six years of experience in information technology; OR Six years of full-time work experience in any field plus four years of experience in information technology; OR An associate's degree in information technology plus four years of experience in information technology; OR A bachelor’s degree plus four years of experience in information technology; OR A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology; OR A master’s degree plus three years of experience in information technology.
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
• A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Responsibilities

• Provides technical expertise and functional supervision to lower-level personnel and vendors during system enhancements, upgrades, and infrastructure expansions.
• Carries an expert management level used for directing, supporting, maintaining mission-critical statewide network communications systems along with mobile data, wireless data, voice communication, satellite peripherals devices, computer network, and PC systems/network performance, statewide telecommunications, RF, and network infrastructures.
• Supervises and directs personnel on administrative and departmental standards and operational procedures.
• Trains personnel on mobile data, wireless communication technologies, LAN/WAN, cloud storage, and technical support decisions.
• Oversees the monitoring and maintenance of the critical wide-area network communications systems, along with wireless data, voice, and movie data communications.
• Oversees the installation, maintenance, and modification of hardware and software for operating systems, communications networks, and cloud database management systems.
• Approves quotes, statement of works, and recommends vendors based on criteria that will be most cost-effective for the state.
• Evaluates the budgets and best determines the appropriation of funds to meet the goals and objectives of the department.
• Attends and schedules extensive training on networking, wireless communications, electronic, mechanical, electrical, and other applications.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed