IT Sr. Systems Engineer

Benesch Law•Chicago, IL

19d•$95,000 - $115,000•Hybrid

About The Position

At Benesch, we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees. We are committed to providing the highest level of legal service and fostering a positive work environment, which has earned us recognition on Chicago and Cleveland's Top Workplaces lists and advancement on the AmLaw 150. We offer a hybrid schedule, career development, transparent leadership, and celebrate diversity, equity, and inclusion. Benesch is one of the fastest-growing firms in the nation, with offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. We are seeking an IT Sr. Systems Engineer for our Chicago office, a hybrid position with work-from-home flexibility. This role is ideal for an individual passionate about hybrid cloud solutions, who thrives on designing, building, configuring, and maintaining secure IT infrastructure. The IT Sr. Systems Engineer will be responsible for the engineering, administration, maintenance, and availability of the firm's IT systems, serving as the primary Tier III troubleshooting point. This position requires the ability to travel to all Benesch offices and datacenters as needed. Key duties include developing, planning, implementing, procuring, configuring, troubleshooting, and maintaining the firm's IT infrastructure, both on-premise and in the cloud. The role involves analyzing and recommending technology resources, collaborating with the Sr. Core Infrastructure Services Manager to plan and deploy hybrid cloud solutions, and helping implement best practices for security and system reliability across the organization.

Requirements

Over seven years of experience in systems engineering or cloud administration
Strong interpersonal and analytical skills
Excellent customer service
Effective communication
Flexibility to occasionally work evenings, weekends, and travel as needed
Highly skilled in datacenter virtualization
Highly skilled in hybrid cloud infrastructure
Highly skilled in network switching
Highly skilled in storage management
Highly skilled in virtualization clusters
Expertise in VMware vSphere
Expertise in Hyper-V/SCVMM
Expertise in SAN configuration
Advanced proficiency in Microsoft Azure
Advanced proficiency in Windows administration (including Active Directory, DNS, Group Policy, Kerberos, Certificate Authority, and IIS)
Advanced proficiency in Microsoft 365
Advanced proficiency in Azure technologies
Advanced proficiency in identity and access management

Nice To Haves

Certifications in relevant technologies

Responsibilities

Oversees the physical datacenter experience with virtualization/private cloud infrastructure.
Manages racking design and organization, cable management, redundancy, and growth planning.
Manages the relationships with external vendors and cloud providers.
Supports the premise to cloud migration, disaster recovery, and hybrid cloud management.
Monitors, manages and forecasts changing requirements in prem and cloud infrastructure, generating and tracking KPIs for system performance and availability.
Designs, configures, and maintains IT infrastructure hardware, cloud, and software, including but not limited to Active Directory/GPOs, network infrastructure, VMware and HyperV clusters, Microsoft 365, Azure, and other infrastructure applications such as Config management, Monitoring, VPN, RDP, etc.
Partner with the security team on projects/requests for hardening, remediation, complying with client requirements, ISO requirements, and security controls assessments.
Assists in system monitoring, reviewing infrastructure and application logs, and verifying configured technical controls.
Server/system configuration management and IP address management – Build, manage, configure, maintain, and troubleshoot configuration management systems including all related components and systems firm-wide.
Participates in the coordination, installation, testing, and technical support of local and wide area wired and wireless networks.
Assists with deployment of new desktop and server operating systems and applications.
Assists with distribution of updates and patches across systems.
Assists with enterprise line of business application support. Provides Tier III support/troubleshooting.
Evaluates, tests, recommends, and implements specific software and network solutions.
Technical Documentation – Develop and maintain complete and accurate documentation of network layout, server hardware and software configurations, firewall and router configurations.
Research, install, analyze, test and evaluate applications, systems, policies, methodologies, processes, and procedures to ensure that the Firm's Server infrastructure and facilities meet the Firm's expectations and Service Level Agreements for availability, performance, growth, and functionality. Maintains documentation for network processes and procedures.
Performs other duties as assigned.