IT Sr. Systems Engineer

Benesch Law•Columbus, OH

1d•Hybrid

About The Position

At Benesch, we pride ourselves on exceeding expectations and building trust not only with our clients but with our employees. The Firm is committed to providing the highest level of legal service to clients and creating a positive work environment for employees, earning recognition on Chicago and Cleveland's Top Workplaces lists and advancing on the AmLaw 150 list. Benesch offers a hybrid schedule, career development and growth opportunities, transparent leadership, and celebrates diversity, equity, and inclusion. The Firm is one of the fastest-growing in the nation with offices in Chicago, Columbus, San Francisco, New York City, and Wilmington. This IT Sr. Systems Engineer position is open in the Columbus office, offering a hybrid schedule with work-from-home flexibility. The role is for an individual passionate about hybrid cloud solutions and will play a crucial role on Benesch's infrastructure team. The IT Sr. Systems Engineer is responsible for the engineering, administration, maintenance, and availability of the firm's IT systems, serving as the primary escalation point for Tier III troubleshooting. This role involves developing, planning, implementing, procuring, configuring, troubleshooting, and maintaining the firm's IT infrastructure, both on-premise and in the cloud. The engineer analyzes and recommends technology resources, collaborates with the Sr. Core Infrastructure Services Manager on hybrid cloud solutions, and helps implement best practices for security and system reliability.

Requirements

Over seven years of experience in systems engineering or cloud administration
Strong interpersonal and analytical skills
Excellent customer service
Effective communication
Flexibility to occasionally work evenings, weekends, and travel as needed
Highly skilled in datacenter virtualization
Highly skilled in hybrid cloud infrastructure
Highly skilled in network switching
Highly skilled in storage management
Highly skilled in virtualization clusters
Expertise in VMware vSphere
Expertise in Hyper-V/SCVMM
Expertise in SAN configuration
Advanced proficiency in Microsoft Azure
Advanced proficiency in Windows administration (including Active Directory, DNS, Group Policy, Kerberos, Certificate Authority, and IIS)
Advanced proficiency in Microsoft 365
Advanced proficiency in Azure technologies
Advanced proficiency in identity and access management

Nice To Haves

Certifications in relevant technologies are preferred

Responsibilities

Oversees the physical datacenter experience with virtualization/private cloud infrastructure.
Manages racking design and organization, cable management, redundancy, and growth planning.
Manages the relationships with external vendors and cloud providers.
Supports the premise to cloud migration, disaster recovery, and hybrid cloud management.
Monitors, manages and forecasts changing requirements in prem and cloud infrastructure, generating and tracking KPIs for system performance and availability.
Designs, configures, and maintains IT infrastructure hardware, cloud, and software, including but not limited to Active Directory/GPOs, network infrastructure, VMware and HyperV clusters, Microsoft 365, Azure, and other infrastructure applications such as Config management, Monitoring, VPN, RDP, etc.
Partner with the security team on projects/requests for hardening, remediation, complying with client requirements, ISO requirements, and security controls assessments.
Assists in system monitoring, reviewing infrastructure and application logs, and verifying configured technical controls.
Server/system configuration management and IP address management – Build, manage, configure, maintain, and troubleshoot configuration management systems including all related components and systems firm-wide.
Participates in the coordination, installation, testing, and technical support of local and wide area wired and wireless networks.
Assists with deployment of new desktop and server operating systems and applications.
Assists with distribution of updates and patches across systems.
Assists with enterprise line of business application support.
Provides Tier III support/troubleshooting.
Evaluates, tests, recommends, and implements specific software and network solutions.
Develop and maintain complete and accurate documentation of network layout, server hardware and software configurations, firewall and router configurations.
Research, install, analyze, test and evaluate applications, systems, policies, methodologies, processes, and procedures to ensure that the Firm's Server infrastructure and facilities meet the Firm's expectations and Service Level Agreements for availability, performance, growth, and functionality.
Maintains documentation for network processes and procedures.
Performs other duties as assigned.