IT Specialist (24604)

HARRIS RANCH BEEF CO•Selma, CA

6d•Onsite

About The Position

The IT Specialist’s role is supporting day-to-day operations. This includes planning, developing, installing, configuring, maintaining, securing, updating, and optimizing hardware/software. Responsible for end user hardware and software support issues, and support staff training where required.

Requirements

Associate degree or equivalent combination of education and experience.
Ability to travel between locations.
Operate with a customer service approach.
Demonstrate sound troubleshooting methodology and problem solving.
Demonstrate quality management in the performance of duties.
Demonstrate the ability to handle multiple tasks simultaneously.
Effective oral and written communication skills.
Ability to work as a team member as well as independently.
Demonstrate appropriate time management and project planning skills.
Seek self-development and learning opportunities.
Strong knowledge of commonly used concepts, practices, and procedures within the field.
Knowledge of Microsoft Windows Server 2008 R2/2012 R2/2016/2019 operating systems
Knowledge of Windows 10/11 operating systems
Understanding of basic networking.
Experience, and understanding of Microsoft SQL, Exchange, IIS, VOiP
Fortigate/Sonicwall, O365 technologies is desirable.
Understanding, of backup technologies, virtualization technologies, and Microsoft Active Directory is desirable.

Nice To Haves

A+ is desirable.
Fortigate/Sonicwall, O365 technologies is desirable.
Understanding, of backup technologies, virtualization technologies, and Microsoft Active Directory is desirable.

Responsibilities

Provide end user support for all phones, computers, conferencing equipment, and related hardware.
Monitor email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in person).
Inform other team members of work status.
Aid in managing servers, including, but not limited to, e-mail, print, database, RDS, IIS, and backup servers and their associated operating systems and software in an ESXi environment.
Aid in the installation, configuration, maintenance, and troubleshooting of server hardware and software.
Document job functions and procedures as necessary.