IT Specialist
LITTLE TREES•City of Watertown, NY
•Onsite
About The Position
The IT Specialist provides technical support related to hardware, software, network & system maintenance, and security.
Requirements
- Bachelor’s degree in computer science or associate degree and 2 years relevant experience
Responsibilities
- Troubleshoot and resolve issues escalated from Help Desk Technicians
- Maintain inventory of all hardware and software
- Maintain compliance with software licensing requirements
- Assist with deploying and troubleshooting Communication Technologies (Phone System, Cell Phones, etc.)
- Administer Office 365 (Office Applications, Exchange, SharePoint, Teams, etc.)
- Perform Server and Network maintenance as directed
- Coordinate user hardware or software deployment
- Occasional after-hours or weekend hours required
Benefits
- 401K Savings Plan & Match
- Medical & Dental/Vision Insurance
- weekly Dependent Care Reimbursement
- Health & Dependent Care Flexible Spending Accounts
- on-site Café & Fitness Center
- free family fitness memberships
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
