IT Specialist

Ken Garff • Salt Lake, UT

3d • Hybrid

About The Position

Provides user support in the Information Technology Department. This role involves serving as a site support technician for day-to-day IT issues in an assigned geographical area. The IT Specialist will provide technical assistance to computer system users, answering questions and resolving computer problems for clients in person, via telephone, or from a remote location. Assistance will be provided for computer hardware and software, including printing, installation, Office365, Exchange, e-mail, and operating systems. All employees must adhere to the Company “RIGHT” Values: Respect, Integrity, Growth, Humility, and Teamwork. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Applicants must be 18 years old, or older.
• Must be authorized to work in the U.S.
• Must have a valid driver's license.
• Must have a professional appearance.
• Two years experience in IT service and technology.
• Desktop/Laptop management
• Software installation and troubleshooting
• Use of Help Desk Ticketing systems
• Internet
• Microsoft Office Products

Nice To Haves

• Experience preferred with Windows, MacOS and iOS, DNS, DHCP, Printers, Active Directory, and network troubleshooting.

Responsibilities

• Provide user support on day-to-day IT issues in assigned geographical area.
• Serve as site support technician issues in assigned geographical area.
• Provide technical assistance to computer system users.
• Answer questions and resolve computer problems for clients in person, via telephone or from remote location.
• Provide assistance concerning the use of computer Hardware and Software, including Printing, Installation, Office365, Exchange, E-Mail, and Operating Systems.
• Other tasks as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed