IT Specialist (PLCYPLN/INFOSEC)

Military Treatment Facilities under DHA•Quantico, VA

About The Position

This is a Direct Hire Authority solicitation to recruit and appoint qualified candidates to a competitive-service position as an IT Specialist (PLCYPLN/INFOSEC). The role supports information systems and cybersecurity at a medical treatment facility. The incumbent uses enterprise management software and formal IT problem-management methods to track, diagnose, and resolve complex issues; interprets, guides, and troubleshoots communications and office-automation matters; and helps plan for implementation of new operating applications. The position also serves as the point of contact between the medical treatment facility and vendors for technical bulletins, documentation, and system updates. The incumbent identifies staff development and training needs, addresses training and certification requirements related to DoD 8570/8140, and ensures systems receive current fixes. The position requires eligibility for and maintenance of a Secret security clearance or access, along with a background investigation and credit check. It is part of the DoD Cyber Workforce and requires foundational qualifications under DoD 8140.03; legacy DoD 8570.01-M IAT Level II baseline certifications remain acceptable for the foundational training/certification requirement. Medical requirements include seasonal influenza vaccination, immunization screening, tuberculosis testing, and, for positions with direct patient contact, Hepatitis B immunization. The incumbent may be required to work on call during irregular hours, including evenings, weekends, or holidays. Candidates must qualify through experience; education cannot substitute for the required experience. The position requires a one-year probationary period. Recruitment or relocation incentives may be authorized for highly qualified candidates, but PCS costs are not authorized.

Requirements

  • One year of specialized experience managing and implementing an organization's information-system security program; applying Risk Management Framework requirements to sustain system authorizations; developing and enforcing cybersecurity policies and procedures; conducting security assessments and resolving complex information-assurance vulnerabilities; and ensuring information-system and data confidentiality, integrity, availability, and accessibility. The experience must be typical of work at the GS-11 level.
  • Specialized experience must include or be supplemented by IT-related experience demonstrating attention to detail, customer service, oral communication, and problem solving.
  • Qualification must be based on experience alone; education cannot substitute for the required experience.
  • Must be a U.S. citizen and provide proof of U.S. citizenship.
  • Must be able to obtain and maintain eligibility for a Secret security clearance or access for the duration of employment; a background investigation and credit check are required.
  • Must meet DoD 8140.03 foundational qualification requirements. Legacy DoD 8570.01-M IAT Level II baseline certifications are accepted for the foundational training/certification requirement.
  • Subject to mandatory annual seasonal influenza vaccination unless medically or religiously exempted with documentation, immunization screening, and tuberculosis testing; Hepatitis B immunization is required for positions with direct patient contact. Other immunization proof may be required depending on the position.
  • May be required to work on call during irregular hours, including evenings, weekends, holidays, or varying schedules.
  • Requires a one-year probationary period.
  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • Direct deposit of pay is required.

Nice To Haves

  • Recruitment or relocation incentives may be authorized for highly qualified candidates.

Responsibilities

  • Use enterprise management software and formal IT problem-management methods to track, diagnose, and resolve complex IT issues, ensure consistent service delivery, and document solutions.
  • Identify information-system problems and issues by reviewing recurring and special reports, contacting users and other personnel, and attending meetings.
  • Contribute to resolving problems through automation and independently perform the steps needed to achieve satisfactory results.
  • Provide interpretation, guidance, and troubleshooting assistance in communications and office automation.
  • Participate in developing, preparing, and maintaining strategic plans for implementing new operating applications.
  • Serve as the point of contact between the medical treatment facility Activity and vendors for technical bulletins, documentation, and system updates.
  • Identify staff development and training needs, and provide or arrange for development and training.
  • Consult with specialists on training, certification, and professional development to meet DoD 8570/8140 requirements, and decide on organizational training problems.
  • Ensure systems are kept updated with the latest fixes.

Benefits

  • Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.
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