IT Specialist - Microsoft 365 Admin & Networking

Trona Valley Federal Credit Union • Green River, WY

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About The Position

The IT Specialist supports and maintains the credit union’s Microsoft 365 environment and network infrastructure. The role includes user account administration, system configuration, routine monitoring, and troubleshooting software, hardware, and connectivity issues. The position also participates in IT projects, including system updates, migrations, and equipment deployments, and helps ensure systems remain secure, reliable, and aligned with organizational standards and policies.

Requirements

• Associate degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Formal training or two years of experience in Microsoft 365 Administration, including Exchange Online, SharePoint, Teams, Intune, and Azure.
• Solid understanding of networking concepts, including TCP/IP, DNS, DHCP, and VPN.
• Familiarity with Windows Server environments and Active Directory.
• Strong problem-solving skills and ability to work independently.
• Excellent communication and customer service skills.

Nice To Haves

• Certifications such as Microsoft 365 Certified: Administrator Associate, CompTIA Network+, or similar.
• Experience with endpoint management and security tools.
• Knowledge of cloud technologies and hybrid environments.

Responsibilities

• Administer and manage the Microsoft 365 environment, including user accounts, licenses, security settings, and compliance.
• Configure, maintain, and troubleshoot network infrastructure, including LAN/WAN, firewalls, routers, and switches.
• Monitor system performance and implement proactive measures to ensure uptime and reliability.
• Provide technical support and resolve IT-related issues for end users.
• Assist with IT projects such as migrations, upgrades, and deployments.
• Ensure adherence to cybersecurity standards and company policies.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree