IT Specialist (Pega Developer) Direct Hire

Social Security Administration • Birmingham, AL

5d

About The Position

This IT Specialist role supports the Office of Inspector General (OIG) by designing, documenting, modifying, testing, installing, and maintaining application software. The position supports OIG’s mission and the development and implementation of standards throughout the software development lifecycle. Its work is primarily focused on cybersecurity duties.

The incumbent designs, develops, and maintains Pega applications across application and integration layers, supporting implementations, enhancements, and major upgrades. The role translates complex business requirements into Pega technical components, develops integrations with external systems, and uses Pega AI and decisioning tools where required. It also addresses performance, scalability, reliability, and production issues; advises executive-level managers; and provides agency-wide technical support and guidance for programmatic and administrative systems development.

This is a Direct Hire Authority announcement open to U.S. citizens. Applications are placed in a pool for potential selections as positions become available, and vacancies may be filled for up to six months after the announcement closes. The position is at the GS-13 level. There is no education substitution for experience at this grade. The listed salary range uses the Rest of U.S. locality table, and actual salary varies by duty location. Relocation expenses will not be paid. Selectees may be required to serve a one-year probationary period.

Requirements

• U.S. citizenship is required.
• At least 52 weeks of specialized experience at the GS-12 level or equivalent, related to the work of the position.
• Experience independently designing, developing, enhancing, and maintaining enterprise Pega applications in accordance with Pega guardrails, standards, and best practices.
• Experience translating complex business requirements into Pega case workflows, data models, rules, and integrations using SQL and Pega AI/decisioning tools.
• Experience optimizing application performance, troubleshooting and resolving complex technical issues, ensuring compliance with federal security and data governance requirements, and maintaining technical documentation.
• Experience supporting modernization and Agile SDLC activities, providing technical guidance, conducting peer reviews, and communicating technical information to technical and non-technical audiences.
• Demonstrated competencies in attention to detail, customer service, oral communication, and problem solving.
• All qualification requirements must be met by the announcement closing date.
• Registration with Selective Service, if applicable.
• Fingerprinting and a background and/or security investigation may be required; job offers are contingent on the results.
• A one-year probationary period may be required.
• Resume must not exceed two pages.
• There is no substitution of education for experience at this grade level.

Responsibilities

• Design, develop, enhance, and maintain Pega applications across application and integration layers, including new implementations and major upgrades.
• Translate complex business requirements into Pega case workflows, data models, rules, and technical components.
• Develop system integrations using REST/SOAP connectors, SQL, Kafka, and other supported technologies.
• Use Pega AI and decisioning tools, including implementing and tuning analytics or automated decision components when required.
• Optimize Pega applications for performance, scalability, and reliability; conduct root cause analysis and resolve production issues.
• Troubleshoot complex hardware and software problems and formulate solutions to maintain effective and efficient OIG applications.
• Support modernization and Agile software development lifecycle activities, including technical guidance and peer reviews.
• Maintain technical documentation and ensure compliance with federal security and data governance requirements.
• Provide authoritative advice to OIG executive-level managers and agency-wide technical support and guidance on programmatic and administrative systems development.
• Communicate technical information clearly to technical and non-technical audiences.

Benefits

• Federal employees and their families have access to a comprehensive benefits package; specific benefits depend on position type and should be confirmed with the hiring agency.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed