IT Specialist Mid

TEKsystems

1d • Onsite

About The Position

The team is operational between 6am and 6pm, so the consultant has an opportunity to work an 8-hour shift during that time. Interacts with the customer to gain an understanding of the business environment, technical context and organizational strategic direction. Collects, identifies, defines and organizes detailed user and information technology requirements. Coordinates and collaborates with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations. Assists information engineers on application of special knowledge to coding, testing, implementation and documentation projects. Must be autonomous and able to interact with high ranking officials.

Requirements

• Secret Clearance
• Security+ CE certification
• 3-4 years of desktop support experience
• Help desk experience
• Desktop support experience
• Active directory experience
• Comptia certification
• Hardware knowledge
• Windows 7 knowledge
• Troubleshooting skills
• Ticketing system experience
• Ability to interact with high ranking officials

Responsibilities

• Interact with the customer to gain an understanding of the business environment, technical context and organizational strategic direction.
• Collect, identify, define and organize detailed user and information technology requirements.
• Coordinate and collaborate with others in analyzing collected requirements to ensure plans and identified solutions meet customer needs and expectations.
• Assist information engineers on application of special knowledge to coding, testing, implementation and documentation projects.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed