IT Specialist III - BCIT

Baltimore City•City of Syracuse, NY

10d•$83,530 - $133,471

About The Position

An Information Technology Specialist provides technical support to customers for personal computers, network system infrastructure equipment, including testing, updating, maintaining, and providing training on mainframe client servers and microcomputer software and hardware; advanced programming and development; maintenance of existing or planned interfaces, database support; and responds to helpdesk requests. Work of this class may involve primary contact responsibilities for integrations and leading and training less experienced IT Specialists but does not involve full supervisory duties or responsibilities.

Requirements

Bachelor of Science degree from an accredited college or university.
Two years of related specialty IT experience (e.g., system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integration).
Excellent verbal and written communication skills.
Education must be obtained from an accredited institution.
Education credentials obtained out of the US must be evaluated for US equivalency.

Nice To Haves

Previous IT work lead experience is preferred.
Previous IT experience in government is preferred.
Advanced technical credentials, e.g., Project Management Professional (PMP), Certified Information Security Manager (CISM), preferred.

Responsibilities

Provides technical support to customers for personal computers, network system infrastructure equipment.
Tests, updates, and maintains mainframe client servers and microcomputer software and hardware.
Provides training on mainframe client servers and microcomputer software and hardware.
Performs advanced programming and development.
Maintains existing or planned interfaces.
Provides database support.
Responds to helpdesk requests.
May have primary contact responsibilities for integrations.
May lead and train less experienced IT Specialists.