IT Specialist III

Linchpin Solutions Inc•Quantico, VA
•$75,000 - $100,000

About The Position

As the IT Specialist III, you will regulate the operation and installation of network systems, architecture, and topology. You will conduct network monitoring, troubleshooting, and performance analysis. When issues arise, you will demonstrate the ability to identify and isolate issues, minimizing network outages, degradation, latency, packet loss, and connectivity issues.

Requirements

  • Active DoD Secret Clearance
  • Bachelor’s degree in Computer Science, Information Technology, or a related field preferred
  • IAT Level II required
  • 5+ years of relevant IT experience
  • Extensive hands-on experience using SolarWinds for enterprise network monitoring, troubleshooting, and performance analysis
  • Experience with SolarWinds modules such as Network Performance Monitor (NPM) and related network monitoring capabilities
  • Working knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, SNMP, and common network troubleshooting methodologies

Nice To Haves

  • SCP preferred
  • Experience supporting a Network Operations Center (NOC) or enterprise IT operations environment strongly preferred

Responsibilities

  • Monitoring and troubleshooting routers, switches, servers, interfaces, circuits, and other network-connected devices
  • Analyze SolarWinds alerts, events, logs, performance metrics, and historical data to determine root cause and support incident resolution
  • Troubleshoot device/interface availability, bandwidth utilization, CPU/memory utilization, interface errors, and network performance anomalies
  • Respond to SolarWinds alerts, translating monitoring information into actionable troubleshooting steps and escalation recommendations

Benefits

  • Health, dental, and vision insurance
  • 401(k) plan with company matching
  • Flexible Spending Accounts (FSA)
  • Company-funded disability and life insurance
  • Paid time off (PTO) and company-paid holidays
  • Employee Assistance Program (EAP)
  • Educational assistance and parental leave
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