IT Specialist I - Senior

Entergy • The Woodlands, TX

1d • Hybrid

About The Position

This position provides IT Services and support of the Real-Time Systems (RTS) utilized by Power Delivery, System Planning (SPO), Power Generation, and Utility Operations and advanced expertise of Operations Technology (OT) applications in a Critical Infrastructure Protection (CIP) environment. The primary responsibilities include day-to-day support of host modeling and display building for Entergy’s GMS SCADA System (Generation Management System).

Requirements

• Bachelor’s Degree in Electrical Engineering, Computer Science, Computer Information Systems, or related technical degree and equivalent work experience required
• IT Specialist I: 0-2 years’ experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)
• IT Specialist II: 2-4 years’ experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)
• IT Specialist Sr: 4+ years’ experience of relevant technology delivery with Subject Matter Expertise for Operational Technology (OT)
• Ability to work in a fast pace and dynamic environment, including work outside of normal business hours
• Ability to support real-time systems
• Ability to support cyber security activities such as, system hardening, patch management, and configuration management
• Knowledge of security controls testing, security audits, and security assessments
• Ability to support fraud and computer forensics research
• Strong track record of relevant technology delivery
• Design, development and testing of real time system applications and enhancements
• Database Administration – experience with development, testing and operating databases
• Authorization to work in the United States is a precondition to employment in this position.
• Entergy will not sponsor candidates for work visas for this position.

Nice To Haves

• GE Grid Solutions product line experience, e-terrahabitat and e-terraplatform is preferred
• specific experience with SCADA, ICCP, and Generation & Network modelign, User Interfaces highly preferred
• Comparable experience in alternate EMS vendors is acceptable, upon review.

Responsibilities

• Provide operational support for Entergy’s Generation Management (GMS) and ICCP Systems, ensuring production systems and devices are online and available; this includes non-business hours on-call support
• Coordinate Transmission system updates with external partners via ICCP systems
• Support and maintenance of the Transmission operational system maps rendered on the digital wallboards
• Implement required EMS / SCADA model and display changes in coordination with new Engineering, Capital Construction, and Operations and Maintenance requests
• Perform database analysis in response to data and design requests from Engineering, Capital Construction, Operations and Maintenance, and External Utility organizations
• Verify system operation, database integrity, and data presentation effectiveness on a routine basis, responding to dispatcher requests for assistance, repairs, and improvements
• Ensure compliance with NERC Reliability and Critical Infrastructure Protection (CIP) Standards
• Respond to service requests for support from Transmission/Generation/LBA Operations
• Coordinate database modifications with Operations Centers
• Participate in 24x7 weekly on-call rotation

Benefits

• As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company. Exempt employees may not be paid overtime associated with such duties.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior