IT Sourcing Manager

Manulife • Waterloo, ON

6d • CA$92,900 - CA$142,900 • Hybrid

About The Position

This role is responsible for executing IT and Software sourcing and contracting initiatives end-to-end - from intake and strategy through negotiations, award, and contract execution - while partnering with Technology stakeholders, Legal, Risk, and Finance to deliver strong commercial outcomes and manage risk. In addition, this role contributes to continuous improvement across the Technology sourcing portfolio by providing benchmarking, analytics, and executive-ready materials that improve decision quality, cycle time, and consistency.

Requirements

• 6+ years of progressive experience in IT/software sourcing, procurement, vendor management, and/or consulting with direct responsibility for negotiations and contracting.
• Demonstrated ability to lead cross-functional sourcing initiatives and influence stakeholders without direct authority.
• Strong commercial and analytical skills (baseline and market analysis; building negotiation strategy and options).
• Strong written/verbal communication skills and ability to produce executive-ready materials.
• Working knowledge of procurement tools and workflows (intake-to-contract and contract lifecycle processes).
• Advanced MS Excel / PowerPoint skills; familiarity with Power BI or similar analytics tools is an asset.

Nice To Haves

• Prior experience in sourcing, strategy/management, consulting (or equivalent internal consulting/PMO experience).
• Experience supporting AI-related procurement work (e.g., AI tooling evaluations, AI contract addenda workflows, AI-assisted sourcing enablement).
• Experience sourcing and negotiating AI, machine learning, and generative AI solutions, including software, platforms, data services, and related professional services, is considered an asset.
• Post‑secondary degree in Business, Supply Chain, Finance, IT, or a related field or equivalent experience.

Responsibilities

• Collaborate and lead cross-functional teams to execute low-to-medium value/complexity sourcing projects and contracting efforts for IT and Software (including SaaS and technology services as applicable).
• Plan and execute renewals/amendments, including tracking key expirations and developing renewal workplans with stakeholders.
• Develop PxQ baselines and contract analysis, determine sourcing strategy (competitive vs. single source), lead negotiations, and drive supplier selection recommendations.
• Influence and shape business requirements needed to evaluate suppliers and enable timely, unified decisions.
• Read, understand, and negotiate commercial terms in current contracts and proposals; coordinate with Legal/Risk/Finance SMEs to close key gaps and finalize contract documents.
• Ensure initiatives are logged and progressed through Ivalua intake-to-contract workflow; coordinate required SMEs (e.g., VGM/VISM/Legal) to support risk and contracting steps.
• Maintain clean deal documentation and workflow progression through procurement systems and CLM processes (including contract review/redlining practices in Sirion where applicable).
• Manage relationships with key business partners and project owners to maintain momentum, surface blockers early, and ensure alignment on tradeoffs and approvals.
• Support required governance inputs for technology purchases (e.g., architectural reviews/ARB thresholds and required pre-requisites where applicable) to ensure the deal can proceed through internal approvals and onboarding.
• Conduct benchmarking and opportunity assessments to strengthen sourcing strategies and negotiation positions (e.g., rate/price benchmarking, deal structure options, value levers).
• Provide business intelligence and insights to improve data-driven sourcing decisions and portfolio prioritization.
• Define and track key performance metrics (pipeline, cycle time, sourcing outcomes) and develop dashboards or reporting views to support tower priorities.
• Create executive-ready presentations that synthesize deal status, risks, tradeoffs, and opportunities for improvement.
• Contribute to AI-enabled procurement improvements that directly support sourcing execution - e.g., AI-assisted contract review/redlining, faster RFx drafting, improved spend/market intelligence, and workflow efficiency - by helping shape requirements, pilots, and adoption.

Benefits

• health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
• various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.
• generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree