IT Solutions Associate

HR Recruiting Team • Kettering, OH

2d

About The Position

As a Solutions Associate with our Information Technology team, you’ll be working alongside the Solutions Architect to implement and maintain scalable solutions through clear communication, creating and maintaining technical documentation, and performing development assistance. We strive to innovate and improve the day-to-day for everyone in our company, and you’ll be able to help us create pragmatic solutions by exploring emerging technologies and innovative tools. We do all of our development in-house and work directly with the users of solutions we create. We have an open culture where all team members’ input is heard as we work together on a common goal. The Solutions team works across a variety of technologies to best solve problems around tissue processing and graft distribution, so if you’re excited about making a real impact with your technological creativity, documentation, and communication skills, you’ll have plenty of opportunities to do so on our team!

Requirements

• Experience in software development and technical support
• Applications written in Go, C#, Python, and Swift
• Web based applications using JavaScript, HTML, and CSS
• Willingness to learn and adapt to new ideas and solutions
• Excellent verbal and written communication skills
• Ability to serve as a liaison between project managers, end users, and the Solutions Architect
• Ability to consider the big picture and strive to build integrative systems
• Curiosity for research and staying current with industry trends, tools, and user workflows

Responsibilities

• Implement and maintain scalable solutions
• Create and maintain technical documentation
• Perform development assistance
• Explore emerging technologies and innovative tools
• Field end user technical questions
• Assist in documentation efforts
• Act as a liaison between the Solutions Architect, project managers, and end users for several projects
• Assist in development tasks for Solutions projects including programming, developer and end user documentation, and testing
• Make suggestions for new features or optimizations
• Have significant ownership over documentation and support processes for key solutions
• Act as the primary communication liaison between the Solutions Architect, project managers, and end users along with issue escalation where appropriate
• Conduct independent research on current solutions, tools, and user workflows for potential enhancements and efficiencies
• Contribute to the efficiency of project delivery under the direction of the Solutions Architect
• Demonstrate a strong understanding of emerging technologies and industry trends that could benefit our organization

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed