IT Solutions Architect (Outage Management)

City of Austin • Austin, TX

12d • Onsite

About The Position

This position is responsible for defining and designing architecture that drives the City towards targeted outcomes by leveraging existing and innovative technology to enable the City’s future-state business capabilities and business models. This position aligns IT and enterprise strategy, maintains business capability models to reflect new or improved processes or IT systems, creates common standards to ensure integrity of the models, and influences enterprise strategy. Promotes digital business initiatives and identifies potential impact on the City’s critical financial metrics and economic architectures. Supports business and technology innovation that drives the City’s objectives. Engages key business stakeholders and product managers to facilitate both strategy and innovation planning. Collaborates with stakeholders involved in digital strategy and digital innovation to develop an IT investment roadmap. Creates deliverables that illustrate how to strategically move the business forward. Works with enterprise architects and key organizational stakeholders to define a strategic plan for leveraging integrated architecture as part of the enterprise architecture. Participates in enterprise strategy development, including environmental analysis, opportunity identification, value cases and business innovation portfolio development. Provides strategic consultation to product managers in defining or designing business capabilities, processes, functions and organizational structures, as well as in researching, identifying and internally marketing, selling and enabling technologies based on business and end-user requirements. Participates in enterprise architecture development, including business architecture, information architecture, application portfolio and technical architecture, and champions the balance of flexibility and risk. Facilitates agreement on organizational work models and processes to meet business requirements. Seeks ways to apply new technology to, and reuse existing technology for, business processes. Researches and provides information on technical trends and competitors' practices relevant to assigned products and value streams.

Requirements

• Knowledge of business architecture tools and techniques, including strategy on a page, strategic planning, business model canvas, disruptions and trends, balance scorecard, economical modeling, risks and interdependencies, process models, business capability modeling, ecosystems modeling, customer and user profiling, journey maps, and human-centric design.
• Knowledge and understanding of different types of business and operating models (existing, new, emerging and hybrid).
• Knowledge of existing, new and emerging technologies and being able to practically incorporate them into new business designs and business models.
• Knowledge of architecture methodologies (e.g., SABSA, Zachman, TOGAF) and modeling languages (such as UML and ArchiMate).
• Knowledge in all aspects of designing and constructing business processes, functions and organizational structures.
• Knowledge of facilitation and organization change management.
• Skill in analytical and conceptual skills and proven ability to create original concepts and theories for a variety of projects.
• Knowledge of finance, accounting, valuation and metrics development.
• Skill in statistical and information analysis.
• Skill in financial analysis, architecture evaluation, solutions delivery orchestration, project management, road mapping, risk management, interdependency management, agile methodologies, information security, cloud computing infrastructure, data architecture skills.
• Ability to be organizationally savvy, understanding of the political climate of the City and how to navigate obstacles and politics.
• Ability to apply multiple technical solutions to enable future-state business capabilities that, in turn, drive targeted business outcomes.
• Ability to communicate, influence and persuade — both business and IT leaders as well as peers.
• Ability to adapt to rapidly changing technology and apply it to business needs.
• Ability to establish and maintain a high level of customer trust and confidence.
• Ability to work effectively in a team environment and lead cross-functional teams, with the proven ability to work effectively with diverse stakeholders.
• Ability to leverage intellectual curiosity to inform solutions and innovate.
• Ability to take responsibility for personal growth and acquire strategies for gaining new knowledge, behaviors and skills.
• Ability to adhere to required compliance to all change management policies and procedures.
• Ability to adhere to required compliance to all information security policies and procedures.
• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus four (4) years of experience in a related field.
• Experience may substitute for education for up to four (4) years.
• Graduation with a Master's degree from an accredited college or university in a related field may substitute for two (2) years of experience.
• A valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. is required for this position.

Nice To Haves

• Experience with lifecycle management and support of highly integrated 24x7x365 critical enterprise applications and customer-facing technologies.
• Experience with supporting internal customers on customer-facing enterprise-level technologies; working with vendors to support and enhance cloud/hosted solutions.
• Demonstrated understanding of enterprise technology stacks and the ability to interpret and explain high level architecture diagrams to all levels of the organization.
• Experience documenting and communicating technologies, processes, and procedures (and demonstrating compliance therewith) including access management, vulnerability management, risk assessment, incident response, business continuity, and disaster recovery.

Responsibilities

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Benefits

• low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities
• generous leave
• work-life balance programs
• extensive benefits
• City of Austin Employees' Retirement System
• access to public transit and bike-friendly infrastructure
• wellness programs
• on-site fitness centers
• mental health support
• professional development and leadership opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Senior