IT Solutions Analyst

Otter Tail Corporation Careers • Fergus Falls, MN

8d • Onsite

About The Position

The IT Solutions Analyst serves as a strategic partner between business units and Information Technology, helping identify opportunities to improve business processes, optimize technology solutions, and enhance organizational performance through data-driven decision making. This role works closely with stakeholders across the organization to understand business needs, evaluate existing processes and systems, and deliver technology-enabled solutions that support operational and strategic objectives. The IT Solutions Analyst leverages business analysis, reporting, automation, data governance, and technology consulting expertise to support solution development and implementation. Responsibilities may include gathering requirements, facilitating stakeholder discussions, developing reporting and analytics solutions, supporting Power Platform technologies, promoting data governance practices, and helping business teams adopt emerging technologies. Placement at the II or Senior level will be based on qualifications, experience, technical expertise, leadership capability, and demonstrated ability to independently manage projects and organizational initiatives. This position reports to the Manager, IT Business Solutions and this role is also known as Business Data Analyst II or Senior Business Data Analyst.

Requirements

• Bachelor's degree in Information Technology, Business, Computer Science, or a related field; or equivalent experience.
• 2-4 years of experience in business analysis, systems analysis, data analytics, or information technology.
• Knowledge of business processes, reporting, analytics, and technology solutions.
• Strong analytical, communication, and problem-solving skills.
• Experience with Microsoft business technologies, reporting tools, or business applications preferred.
• 4-6 years of experience in business analysis, systems analysis, data analytics, or information technology.
• Advanced knowledge of business analysis, solution delivery, reporting, analytics, and process improvement.
• Demonstrated experience leading projects and partnering with business leaders.
• Strong leadership, communication, and stakeholder management skills.
• Experience with Power Platform, automation, data governance, or enterprise technology solutions preferred.

Responsibilities

• Partner with business stakeholders to understand business needs and identify technology solutions.
• Gather, document, and analyze business and system requirements.
• Develop reports, dashboards, and process improvements that support business objectives.
• Support business applications, system enhancements, testing, and solution implementations.
• Assist with data governance, automation initiatives, and technology adoption efforts.
• Provide user support, training, and documentation.
• Collaborate with cross-functional teams to deliver technology-enabled business solutions.
• Lead complex business analysis and technology solution initiatives.
• Partner with organizational leaders to identify strategic opportunities and technology improvements.
• Drive reporting, analytics, automation, and business process enhancement efforts.
• Lead requirements gathering, solution design, implementation, and change management activities.
• Serve as a subject matter expert and trusted advisor to business stakeholders.
• Mentor team members and provide leadership on projects and organizational initiatives.

Benefits

• Competitive wage & benefit package
• Incentive plans
• Employee Stock Ownership options
• Retirement Savings Fund with employer match
• Health, disability and life insurance plan options
• Training and development opportunities
• Education reimbursement
• Leadership development programs
• Online leadership course catalog
• Mentorship from current leaders
• Mental health support
• Competitive vacation and sick leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level