IT Software Engineer

Cisco•San Jose, NC

17h•Hybrid

About The Position

The IT Software Engineer will bridge design engineering with supply chain operations to accelerate time-to-market, ensure product compliance, and drive supply chain excellence through Cisco’s PLM platform. The role leads end-to-end IT solution architecture for Siemens Teamcenter (Active Workspace), with focus on Item and BOM Management, Engineering Change Management, Advanced Classification, Vendor Collaboration, and related modules. The engineer will explore AI-driven capabilities, establish Teamcenter configuration standards, and ensure scalable, maintainable solutions that support long-term PLM strategy. The position also guides functional teams, manages cross-track dependencies, and optimizes workflows using emerging technologies such as AI. The role is part of Cisco’s Supply Chain IT team, which builds, supports, and improves services, tools, platforms, data, and an end-to-end Orchestrator system. The team works collaboratively to optimize and automate business processes, use cloud services, and develop in-house solutions. This position is hybrid, with an expectation that eligible candidates will be present in the office on a semi-regular basis.

Requirements

10+ years of tactical experience in PLM implementations, including Siemens Teamcenter and Active Workspace.
Validated expertise designing integrations between Teamcenter and ERP systems.
Exceptional partner management skills and ability to communicate architectural decisions to executive leadership and technical teams.
Strong understanding of AI/GenAI opportunities in PLM and enterprise applications.
Sophisticated knowledge of AI concepts and practical implementation experience, with strong security proficiency.
Solid understanding of Agile and DevSecOps practices and toolsets.

Nice To Haves

Deep supply chain experience, including high-tech hardware product development, NPI processes, multi-tier BOM structures, AVL/AML management, and contract manufacturing collaboration.
Experience with middleware technologies such as SOA, REST, and Kafka, and with engineering data lakes.
Prior experience migrating legacy PLM systems, such as Oracle Agile PLM to Siemens Teamcenter.
Ability to balance business needs, Teamcenter capabilities, AI/automation opportunities, customization, cost, complexity, and maintainability.
Experience developing enterprise-scale test automation frameworks using tools such as Playwright, Selenium, Cypress, and UiPath.
Siemens certifications, such as Teamcenter Deployment Specialist or Solution Architect.
Experience with AI orchestration platforms and knowledge of vector databases, retrieval-augmented generation (RAG), or semantic search.

Responsibilities

Architect scalable BMIDE data models, dynamic LOVs, naming rules, revision and versioning rules, and Deep Copy Rules while adhering to out-of-the-box design principles.
Explore and implement emerging capabilities, including AI-driven automated part classification, geometric deduplication, and digital-thread traceability from requirements to manufacturing execution.
Partner with business leadership to challenge, rationalize, and finalize business requirements in alignment with strategic goals.
Establish principles for Teamcenter standardization, fit-to-standard approaches, configuration versus customization, and solution reuse.
Evaluate sophisticated requirements and determine appropriate Teamcenter solutions, considering cross-module and cross-system impacts.
Review and approve IT solutions, ensuring alignment across project tracks and providing direction to functional leads and development teams on complex decisions.
Identify cross-track dependencies, functional gaps, and risks, and drive timely resolution to maintain project momentum.

Benefits

Medical, dental, and vision insurance, subject to plan eligibility rules.
401(k) plan with a Cisco matching contribution.
Paid parental leave.
Short- and long-term disability coverage.
Basic life insurance.
Employees may be eligible for grants of Cisco restricted stock units, subject to continued employment and vesting periods.
Paid holidays: 10 per full calendar year, plus one floating holiday for non-exempt employees.
One paid day off for an employee’s birthday, paid year-end holiday shutdown, and four paid personal wellness days.
Non-exempt employees receive 16 days of paid vacation per full calendar year, accrued for full-time employees.
Exempt employees participate in a flexible vacation time-off program with no defined usage limit, subject to availability and business limitations.
80 hours of sick time off provided on hire and each January 1, with up to 80 unused hours carried forward.
Additional paid time away may be requested for critical or emergency family issues.
Optional 10 paid volunteer days per full calendar year.
Employees in non-sales roles are eligible to earn annual bonuses, subject to Cisco policies.
Eligible sales employees may receive performance-based incentive pay under applicable Cisco plans.