IT Software Administrator, JDE

POOLCORP•Covington, KY

23h•$88,000 - $106,000•Remote

About The Position

The Remote JDE Software Administrator is responsible for the day-to-day administration, configuration, and continuous improvement of the Oracle JD Edwards (JDE World 7.3) platform. This role combines deep Configurable Network Computing (CNC) expertise with hands-on functional support across core JDE modules, ensuring the ERP environment is stable, secure, performant, and aligned with business needs. The successful candidate will own the technical health of the JDE landscape — including object management, security, package builds, environment refreshes, and patching — while also partnering with finance, distribution, manufacturing, and supply-chain stakeholders to troubleshoot module issues and implement configuration changes that drive operational efficiency.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Business, or a related field — or equivalent professional experience.
5+ years of hands-on JD Edwards World 7.3 administration experience, with at least 3 years focused on CNC.
Strong working knowledge of package build and deployment, security workbench, and UDO management.
Proven experience supporting at least two JDE functional pillars (Financials, Distribution, Manufacturing, or Supply Chain).
Working knowledge of change-management practices and IT controls (e.g., SOX, segregation of duties).
Excellent troubleshooting, documentation, and communication skills — able to translate technical issues for business audiences.

Nice To Haves

Experience installing, setting up, configuring, and utilizing Fortra PowerTech Applications
Experience leading a JDE Tools or Applications upgrade.
Experience applying Oracle PTFs, cumulative updates, and IBM i PTFs.
Discipline operating in a single-LPAR environment without separate test/dev partitions; comfortable applying compensating controls (library isolation, restricted profiles, after-hours testing, documented rollback).
ITIL Foundation certification or equivalent service-management background.
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply!

Responsibilities

Administer JD Edwards World A7.3 on a single IBM i (OS/400 / IBM i 7.x) LPAR; use JDE environments, library lists, and restricted-access profiles to isolate changes from production users.
Manage JDE libraries, environments, and the Software Versions Repository (SVR) including version control, change tracking, and disciplined promotion of changes within the shared LPAR.
Schedule, monitor, and troubleshoot batch jobs, sleeper jobs, and subsystem activity; manage job queues, output queues, and spool files.
Maintain DREAM Writer versions, processing options, data selection, and data sequencing for standard and custom reports.
Administer JDE World security: user profiles, group profiles, action code security, function key security, business unit security, and menu locks.
Maintain segregation-of-duties (SoD) controls and produce evidence for SOX, internal audit, and external audit requests.
Document all reports, queries, and configuration changes; follow change-control standards on the shared LPAR.
Manage IBM i user profiles, authorization lists, and object authorities related to the JDE environment.
Review and remediate audit findings; document control procedures and keep them current.
Configure and support core JDE World modules including General Accounting (G/L), Accounts Payable (A/P), Accounts Receivable (A/R), Fixed Assets, Inventory Management, Sales Order Processing, Purchase Order Processing, Address Book, and Procurement.
Maintain Automatic Accounting Instructions (AAIs), next numbers, user-defined codes (UDCs), vocabulary overrides, and constants.
Partner with functional analysts to translate business requirements into JDE configuration, custom modifications, or report changes.
Support month-end, quarter-end, and year-end close activities including G/L integrity, batch posting, and period close routines.
Design, build, and maintain custom reports and inquiries using World Writer and DREAM Writer (versions, processing options, data selection, and data sequencing); use CoolSpools to convert, distribute, and archive spool output as PDF, Excel, CSV, and email.
Write and maintain queries against DB2 for IBM i using IBM Query/400 (WRKQRY), DB2 SQL (RUNSQLSTM, STRSQL), and ODBC/JDBC tools (e.g., Excel, Power BI, Access) to extract data for finance, operations, and audit consumers.
Partner with the DBA, Infrastructure, Network, and Security teams to ensure the JDE stack meets enterprise standards for performance, availability, and compliance.
Engage with Oracle Support and third-party JDE partners on service requests, escalations, and roadmap planning.
Participate in an on-call for production incidents and after-hours change windows.
Customer-focused mindset with a track record of delivering reliable enterprise services.
Strong ownership and accountability — able to drive issues to resolution across teams.
Calm under pressure during production incidents and tight close windows.
Comfortable balancing project work with break/fix support across multiple priorities.
Continuous-improvement mindset; actively looks for ways to automate, standardize, and document.
Other duties as assigned.

Benefits

Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
401 (k) with generous company match
13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
100% employer paid Life Insurance and Long-Term Disability Insurance
Paid Parental Leave
Fully Funded Tuition Education Programs
Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
Employee Stock Purchase Plan
Employee Discounts
medical, dental and vision care
company-paid life and long-term disability insurance
prescription drug coverage
flexible spending and health savings accounts
401(k) with company match
employee stock purchase plan
employee assistance and education reimbursement programs