IT Site Administrator

Acushnet Company•Carlsbad, CA

2d•Onsite

About The Position

Join our team as an IT Site Administrator and play a critical role in supporting the technology infrastructure at our Fairhaven Headquarters and assigned locations. In this hands-on role, you will provide technical support for mission-critical systems, ensuring the reliability, security, and performance of desktop, server, and network environments. Working closely with Technology Services teams, business partners, and external vendors, you will maintain corporate technology standards, coordinate infrastructure projects, install and upgrade hardware and software, and support business continuity initiatives. You will also help implement high-availability solutions, manage change control activities, and provide 24x7 on-call support as needed to ensure uninterrupted business operations. If you are a collaborative technology professional who enjoys solving complex technical challenges in a fast-paced environment, we'd love to hear from you.

Requirements

Bachelor's Degree in Information Systems, Computer Science, or equivalent experience required
Minimum of 5 years of experience in a technical support role supporting mission-critical systems
Experience supporting desktop, server, and enterprise infrastructure environments
Proven project management skills with the ability to coordinate multiple priorities and initiatives
Strong analytical and problem-solving capabilities
Experience installing, upgrading, patching, and maintaining hardware and software systems
Knowledge of system backup, security, monitoring, and compliance best practices
Ability to work effectively with vendors, business partners, and cross-functional technology teams
Excellent written and verbal communication skills
Strong customer service orientation and commitment to meeting business needs
Demonstrated ability to build collaborative working relationships across the organization
Willingness to participate in a 24x7 on-call support rotation and support a continuously operating computing environment

Nice To Haves

MCSE certification preferred, but not required

Responsibilities

Provide technical support for mission-critical systems, ensuring the reliability, security, and performance of desktop, server, and network environments.
Maintain corporate technology standards.
Coordinate infrastructure projects.
Install and upgrade hardware and software.
Support business continuity initiatives.
Implement high-availability solutions.
Manage change control activities.
Provide 24x7 on-call support as needed to ensure uninterrupted business operations.