IT Service Desk Intern

Badger Meter • Milwaukee, WI

1d • Onsite

About The Position

At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: Purpose-driven work that makes a real difference in communities around the globe. Career growth and development opportunities designed to help you achieve your potential. A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet. What You Will Contribute: The Badger Meter Internship Program provides hands-on, real-world experience to students through projects that make a difference! In addition to your projects, you will be given the opportunity to participate in our robust Intern program focused on Badger Meter Culture, professional development, community outreach and a final capstone project. Badger Meter is hiring two Information Technology Interns (one freshman and one sophomore). The Information Technology Intern will get an introduction to Windows desktop support and gain experience with the technical operations of a manufacturing organization. The Information Technology Intern will provide direct technical assistance to Badger Meter staff for network, hardware and software issues. The Information Technology Intern will be responsible for imaging and building hardware, installing software, user access requests, troubleshooting (laptops, desktops, printers, and networking issues), determining root cause of problems, and working with third party IT vendors.

Requirements

• Currently pursuing a Bachelor’s degree in Information Technology or related field
• Must be a freshman (2029 graduation date)
• Intermediate computer/technical skills in Microsoft products

Responsibilities

• Respond to user requests for service, troubleshoot problems and help develop solutions
• Support PC and laptop hardware, Windows operating systems, install and configure additional software as needed
• Perform routine hardware repairs, coordinate with 3rd party vendors for additional servicing needs
• Document activities, solutions and other correspondence on service requests
• Assist in maintaining inventory records
• Contribute to technical documentation and participate in policy, procedure, and standards development
• Develop and provide user training for basic hardware and software use
• Maintains open communication and positive working relationship with staff

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees