IT Service Desk Intern

ISACA • Schaumburg, IL

1d • Hybrid

About The Position

ISACA® (www.isaca.org) champions the global workforce advancing trust in technology. For more than 55 years, ISACA has empowered its community of 185,000+ members with the knowledge, credentials, training and network they need to thrive in fields like information security, governance, assurance, risk management, data privacy and emerging tech. With a presence in more than 190 countries and with nearly 230 chapters worldwide, ISACA offers resources tailored to every stage of members’ careers—helping them to thrive in a rapidly changing digital landscape, drive trusted innovation and ensure a more secure digital world. Through the ISACA Foundation, ISACA also expands IT and education career pathways, fostering opportunities to grow the next generation of technology professionals.
Overview
About Our Summer Intern Program
Are you ready to kick-start your career? ISACA’s Intern Program offers rising juniors and seniors, as well as graduate students, hands-on experience and meaningful projects that drive impact. We're not your typical internship!
At ISACA, you’ll dive into real projects that matter while sharpening essential skills like communication, emotional intelligence, and time management through our tailored development program. But it’s not all work—we believe in building connections, too. From leadership panels and speed networking sessions to job shadowing and team-building events, you’ll have countless opportunities to grow your network and learn from industry experts.
Take the first step toward a bright future—join us, build your career, and make connections that last a lifetime!
Program Dates: June 1 - August 21, 2026

Requirements

• Pursuing a Bachelor’s or Master’s degree, preferably in fields including or related to: Information Technology
• Strong verbal communication
• Organization & Time Management
• Professionalism
• Sense of urgency
• Curiosity and Inquisitiveness
• Effective problem-solving skills, analytical aptitude, and an ability to learn quickly
• Experience with Windows 11, macOS, and Microsoft 365 applications

Responsibilities

• Support new-hire onboarding by preparing equipment and assisting with account setup and configuration
• Assist with managing IT inventory and asset tracking
• Review obsolete equipment and create a list for destruction
• Assist with troubleshooting issues and provide technical support.
• Engage in team meetings and shadow IT members.
• Provide limited support for internal events or meetings (e.g., AV setup, conference room troubleshooting)
• Assist with documenting IT processes, FAQs, or knowledge base articles

What This Job Offers

• Career Level: Intern