IT Service Analyst Intern Biloxi 5299

Keesler Federal Credit Union•Biloxi, MS
•Onsite

About The Position

Keesler Federal Credit Union is seeking interns to join our dynamic Information Technology Team. These paid internship positions will run for 90 days and offer flexibility with scheduling. The interns hired will enhance their skills while being partnered with a mentor on a project that will help enhance their communication skills, heighten their awareness of live IT business needs, and further develop their knowledge of information technology in our industry. This team is responsible for the overall management and innovation of client hardware, operating systems and applications. They support the organizations’ needs through IT Infrastructure services and applications along with providing 2nd tier/level support. Our interns will be exposed to various projects and tasks including inventory control, performing research and analysis to provide resolution for complex technical issues related to client systems, enterprise applications and network services; performing a wide variety of end-user support functions; serving as a liaison with other team members to meet the goals of the organization; managing general and operational service requests; and other duties as assigned. The selected candidate should be passionate about information technology and how it relates to business; be able to work well with others and quickly adapt to changes or challenges; and most importantly be willing to learn. Our mission at Keesler Federal Credit Union is “Be Extraordinary” and Information Technology is a key component to ensure this mission is a success. Being Extraordinary means providing the highest level of service and support to our Members and to each other. Experience the team that will be committed to your development and success.

Requirements

  • Currently pursuing a degree in Information Technology, Computer Science, or a related field, or possessing equivalent knowledge and experience.
  • Candidates who hold or are actively pursuing an industry-recognized certification (e.g., CompTIA, Microsoft, Cisco, AWS, or similar) will also be considered.

Nice To Haves

  • Active Directory
  • System Center
  • Cisco Switching
  • SD-WAN
  • Meraki Wireless
  • Computers and peripherals
  • Virtualization technologies

Responsibilities

  • Assist with inventory and diagrams
  • Assist with system image configuration and development
  • Assist with hardware testing and deployment
  • Participate in team meetings, projects, tasks, and assignments
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