IT Server Conversion Technician (3rd Shift Roles Only)

TEKsystemsAnn Arbor, MI
$16 - $18Onsite

About The Position

The IT Conversion Technician is responsible for executing server conversions for end-user locations by following documented conversion walkthrough procedures. This role performs detailed pre-conversion readiness checks, executes server host swaps and data migrations, validates encryption, configures software and hardware components, performs post-conversion testing with stores, and completes all required documentation. The technician is also responsible for troubleshooting issues during conversions and coordinating escalations or rollbacks when required. This role performs hands-on technical execution and works directly with store contacts during live conversions.

Requirements

  • Familiarity with server swaps, data migrations, and scripted processes
  • Comfortable running Jenkins jobs and validating system outputs
  • Strong troubleshooting skills in live production environments
  • Clear communication skills for real-time store coordination
  • Ability to follow detailed technical procedures precisely

Nice To Haves

  • CompTIA Certifications are desirable for this role

Responsibilities

  • Complete conversion checklists and readiness validation
  • Schedule host encryption
  • Verify host encryption completion
  • Confirm processing date and credit card settlement
  • Coordinate host swaps with stores
  • Perform data migrations using approved Jenkins jobs
  • Validate file transfers and database integrity
  • Join hosts to the domain and correct time synchronization
  • Install drivers, software, certificates, and required updates
  • Configure printers, caller ID, replication, and services
  • Conduct post-conversion calls with stores
  • Document completion and update ServiceNow and related systems
  • Rerun failed jobs and corrective steps
  • Execute documented rollback procedures when required

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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