IT Server Conversion Technician X5 Openings (3rd Shift Roles Only)

TEKsystemsAnn Arbor, MI
$17 - $21Onsite

About The Position

The IT Conversion Technician is responsible for executing server conversions for end-user locations by following documented conversion walkthrough procedures. This role performs detailed pre‑conversion readiness checks, executes server host swaps and data migrations, validates encryption, configures software and hardware components, performs post‑conversion testing with stores, and completes all required documentation. The technician is also responsible for troubleshooting issues during conversions and coordinating escalations or rollbacks when required. This role performs hands‑on technical execution and works directly with store contacts during live conversions.

Requirements

  • Familiarity with server swaps, data migrations, and scripted processes
  • Comfortable running Jenkins jobs and validating system outputs
  • Strong troubleshooting skills in live production environments
  • Clear communication skills for real‑time store coordination
  • Ability to follow detailed technical procedures precisely

Nice To Haves

  • CompTIA Certifications are desirable for this role

Responsibilities

  • Complete conversion checklists and readiness validation
  • Schedule host encryption
  • Verify host encryption completion
  • Confirm processing date and credit card settlement
  • Coordinate host swaps with stores
  • Perform data migrations using approved Jenkins jobs
  • Validate file transfers and database integrity
  • Join hosts to the domain and correct time synchronization
  • Install drivers, software, certificates, and required updates
  • Configure printers, caller ID, replication, and services
  • Conduct post‑conversion calls with stores
  • Document completion and update ServiceNow and related systems
  • Rerun failed jobs and corrective steps
  • Execute documented rollback procedures when required

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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