IT Senior Project Manager- CGS Administrators, LLC

BlueCross BlueShield of South Carolina•Nashville, TN

21d•Onsite

About The Position

CGS Administrators, LLC (CGS), a subsidiary company of BlueCross BlueShield of South Carolina and part of BCBSSC’s Celerian Group of companies, provides services for Medicare beneficiaries, healthcare providers, and medical equipment suppliers. This is a full-time, onsite position at 26 Century Blvd., Ste. ST610, Nashville, TN 37214-3685. The role is not eligible for sponsorship now or in the future. The IT Senior Project Manager coordinates project-oriented work, reports status, and helps ensure project stability. The role manages a moderate number of concurrent efforts of smaller to moderate scale, impact, scope, and complexity. It follows project management processes and methodologies to deliver projects on time, within budgeted hours, to high quality standards, and in line with ISSM expectations. The manager monitors plans, assignments, milestones, and resource needs, escalates issues, and leads projects from inception through business acceptance and implementation. The work environment is fast-paced and dynamic, may require action and response 24x7 to support customer technical business needs, and calls for flexibility as priorities change.

Requirements

Bachelor's degree.
Alternatively, an associate degree plus two additional years of job-related experience, for a total of seven years of required work experience; or nine total years of required work experience.
Five years of IT experience in a leadership capacity, including two years leading two or more concurrent project teams.
Completion of the BCBSSC Training Program for Project Management may substitute for one year of work experience.
Excellent verbal and written communication skills, with an assertive yet customer-focused style.
Advanced leadership skills in a team or project environment.
Excellent problem-solving and conflict-management/resolution skills.
Advanced analytical and organizational skills, with attention to detail.
Strong understanding of project management principles and methodologies, information systems, business processes, and business-unit and organizational success drivers and measures.
Advanced competency in managing resources to meet goals across multiple projects.
Strong ability to lead multiple multidisciplinary, high-performance teams throughout the project life cycle.
Strong ability to negotiate terms and scope-of-work documents.
Advanced ability to prepare and present formal presentations.
Ability to manage all phases of a work effort from inception to completion.
Effective strategic-thinking skills.
Demonstrated proficiency in analyzing project triple constraints.
Advanced knowledge of Microsoft Office and project management tools.

Nice To Haves

Experience with agile and waterfall methodologies.
CMMI-DEV (Capability Maturity Model Integration) and EVM (Earned Value Management) experience.
IT project management experience in healthcare, particularly Medicare or Medicaid.
One or more active professional certifications: PMP, CAPM, Scrum Master, SAFe Scaled Agile, and/or AWS Cloud certification.
Proficiency in Microsoft Project and schedule management.

Responsibilities

Develop and monitor project plans, risk management plans, and project documentation from project scope through post-implementation.
Ensure documentation and deliverables are complete, within budget and scope, and compliant with standards.
Identify matters affecting scope, budget, risk, and resources; monitor resource requirements and assign resources to meet objectives while managing budgeted project hours.
Develop, execute, and maintain project communications, including meetings, correspondence, status reports, and other documentation.
Facilitate communication among all parties involved in projects and work efforts.
Identify the impact of issues affecting work efforts or resource requirements and manage project issues throughout the project life cycle.
Communicate the implications of project scope changes to senior management and other appropriate parties.
Ensure work efforts have appropriate audit documentation in accordance with project methodology standards and the ISSM.
Monitor project plans, assignments, work efforts, and key milestones; adjust plans and escalate functional, quality, or timeline issues as needed.
Lead projects from inception through final business acceptance and implementation.