IT Senior Application Analyst – HRIS

Indivior•Richmond, VA

4d•Hybrid

About The Position

If you take pride in building systems that actually work for the people who use them, this role will feel like a great fit. As the IT Senior Application Analyst, you will serve as the subject matter expert supporting Indivior’s Human Resources applications, particularly Workday, across the full lifecycle: design, build, and run. You will partner closely with HR, Payroll, and IT teams to strengthen core systems, improve processes, and ensure a reliable, intuitive experience for employees and leaders. You will also oversee day‑to‑day service delivery for Workday, including incident management and vendor performance, ensuring issues are handled thoughtfully, escalated appropriately, and aligned with Indivior policies and SOPs.

Requirements

Bachelor’s degree in Human Resources, Business, or Information Technology
Industry experience in Pharmaceuticals or Life Sciences
Experience with Windows, MS Office, Workday, ServiceNow, and SuccessFactors
5+ years of application management experience with strong HR systems exposure
3+ years coordinating outsourced application support providers
Experience with governance, business process improvement, system design, documentation, and testing
Experience supporting end users and creating training materials
Customer and results oriented mindset
Strong communication and collaboration skills
Effective problem solving and diagnostic abilities
Flexible, pragmatic approach to work
Fluency in English required

Nice To Haves

Working knowledge of Workday modules including Core HCM, Recruiting, Advanced Compensation, Talent, and Absence Management preferred

Responsibilities

Shape the HR applications roadmap
Contribute to the IT and Business Applications roadmap, aligning technology improvements with business needs
Participate as a key contributor on system enhancements and projects from concept through implementation
Partner with HR and IT teams to assess, prioritize, and deliver continuous improvement initiatives
Deliver reliable Workday support
Oversee the team managing incidents and service requests for Workday
Ensure system operations meet business needs while adhering to Indivior policies and SOPs
Review incident metrics to identify trends and improvement opportunities
Support administration, payroll, and controls
Provide HR application administration and process updates
Support payroll processes across Workday and ADP
Execute IT and Sarbanes Oxley (SOX) controls
Build and maintain the Workday intranet page with clear, engaging content
Support Workday release management activities
Lead application and vendor management
Provide subject matter expertise across design, build, and run phases
Act as the primary contact for outsourced application support vendors
Ensure service levels are met and issues are escalated appropriately
Strengthen governance and documentation
Mature IT documentation for clarity, consistency, and compliance
Review and approve IT governance and procedure documentation
Build trusted partnerships
Meet regularly with HR stakeholders to gather feedback and identify improvement opportunities
Empower HR and business users through increased self service and best practices
Support end users and super users through guidance and training
Projects and team leadership
Support HR application roadmap planning and delivery
Translate business requirements into functional and technical solutions
Address risks, issues, and decisions in a timely manner
Collaborate across teams and geographies to deliver a high quality user experience

Benefits

Competitive PTO plus company closure from December 24th- January 1st
401(k) and Profit-Sharing Plan- Company match of 75% on your first 6% of contributions and profit-sharing contribution equal to 4% of your eligible pay
U.S. Employee Stock Purchase Plan- 15% Discount
Comprehensive Medical, Dental, Vision, Life and Disability coverage
Health, Dependent Care and Limited Purpose Flex Spending and HSA options
Adoption assistance
Tuition reimbursement
Concierge/personal assistance services
Voluntary benefits including Legal, Pet Insurance and Critical Illness coverage
Wellness programs as well as other discounts and perks